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Complaining to ICAEW: what you need to know

Before you report an issue to us

How to check whether your issue falls within our powers to investigate.

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Complaints case studies

Use these case studies to help you understand whether ICAEW may be able to investigate your complaint.

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Complaints checker

Use our complaints checker to help you check if ICAEW can investigate your issue.

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Complaint form

Report a concern about an ICAEW member or firm.

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If we can't help

Information on which organisations you may be able to contact instead.

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FAQs

Read answers to the questions people commonly ask when they make a complaint to ICAEW.

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Key facts

Key facts and common misconceptions to be aware of.

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Risks of using AI tools to report an issue to us

We encourage complainants to consider the risks before using AI to prepare a formal complaint.

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