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A business’s greatest asset is its people, and the way in which the business values its people is reflected in its organisational culture. It is this culture that defines the way businesses innovate and ultimately how they transform.


This guide, written by Jenny Jones, explains the importance of organisational culture and why businesses must get it right. It considers the benefits of a new metrics-based approach to measuring culture, and how the data gathered can support the organisation as it evolves. 

ICAEW Know-How from the Business and Management Faculty

This guidance was created by the Business and Management Faculty, recognised internationally as a source of expertise on business issues. Members include CEOs, CFOs, financial controllers and a broad range of finance professionals in business.

Why culture is important and the power of culture metrics

Guide available to ICAEW members and ACA students.

Download now