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Raising an AML concern

If you believe a firm supervised by ICAEW is breaching the Money Laundering Regulations 2017, you can raise your concern confidentially.

Firms supervised by ICAEW

The Money Laundering Regulations 2017 (MLR17) requires ICAEW, as a supervisory authority, to provide a secure communication channel for the public to report actual or potential breaches of the MLR17.

If you wish to remain anonymous, we must also ensure that your identity remains confidential. We will take the appropriate steps to protect your identity.

How to report information to us

Please complete our 'Raising an AML concern' form, providing as much information as possible.

The more detail you can give, the easier it will be for us to consider what our response should be. The following information is all useful:

  • the names of any individuals involved
  • any key dates you know about
  • the ‘how’, ‘what’ and ‘where’ of any supporting documents or evidence
  • the type of wrongdoing and who else knows about it

You can also send us any documentary evidence you may have. 

You can email the ‘Raising an AML concern’ form and any documentary evidence to MLCO@icaew.com.

If you are not able to email the documents, please send your completed form and documentary evidence to:

Head of AML and Operations
Quality Assurance Department
ICAEW
Metropolitan House
321 Avebury Boulevard
Milton Keynes MK9 2FZ
UK

You don’t need to give us your identity or contact details, although it would make it easier if we need to clarify things or ask for further information.

If you have provided contact details then we may well proactively contact you if we require any further information, unless you specifically ask us not to.

If you wish to remain anonymous, please mark this clearly on the form. We will take the appropriate steps to protect your identity.

If you are considering raising a concern regarding your employer, the Public Interest Disclosure Act 1998 (PIDA) provides protection for someone if they are harmed or dismissed as a result of ‘blowing the whistle’ (known as making a disclosure) about a firm or individual. ICAEW is NOT a prescribed body for this purpose.

How we will use the information

We will review your concern and determine the suitable course of action. The more detail you can give us, the easier it will be for us to consider what our response should be.  

Depending on the information you have provided, we may take different types of action in the future, including:

  • keeping the information for future use;
  • using the information to supervise a firm more closely; or
  • using the information as part of a formal investigation of a particular firm.

How will keep you informed

We will write to confirm receipt of your information within five working days and may continue to write to you throughout the process, unless you specifically tell us you don’t want us to.

Firms not supervised by ICAEW

If you come across an accountancy firm or trust and company service provider, that does not appear to be supervised under the Money Laundering Regulations 2017 or appears to be ignoring the regulations and isn’t supervised by ICAEW you can: