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Whilst offices tend to ostensibly close as far as the public are concerned, it does not mean that everyone is not actually working.
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When everything works as expected and anticipated, there are no grumbles or complaints (well may be a few!).
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I was on a product support call recently with a practitioner. We had tried talking through the issue he was having by telephone, but this was not getting very far.
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Whether it is accounts preparation, tax planning or compliance, payroll functions or, indeed, any other aspect of the busy professional office, how do you ensure all angles are covered?
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A recent conversation with a “professional” client – highly qualified in the medical field – was to remind us that we should be writing to him; his electronic mailbox contained over 35,000 unread emails!
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As automation and AI become more prevalent in software, this does not always ensure the transactions are “correct”.
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What seemed like a “good idea” at the time does not always turn out to be so and unravelling these can be time consuming.
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Is all data available to everyone….or is it secretive?
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Over recent weeks, with the aid of review software, a significant number of problems have come to light.
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My friend has prepared my accounts in the past ….he isn’t an accountant though……