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Student support

Exam systems status

Updated: 27 November 25, 16:42 (UK-time)

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

27 November

System maintenance: Thursday 4 December

There is essential system maintenance taking place from 18:00 until 20:00 (UK-time on Thursday 4 December 2025. During this time, the online training file will not be accessible. If you have any queries please contact us via webchat.

Online practice software downtime

The online practice software will be down for essential maintenance from 00:00 midnight (UK-time),Tuesday 13 January until 00:00 midnight (UK-time) on Wednesday 14 January. We apologise for any inconvenience caused.

Resolved

These alerts, issues and updates were previously in progress. They are no longer active and have been resolved.