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Student support

Exam systems status

Updated: 04 November 26, 17:00 (UK-time)

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

4 November

Exam disruption appeal - November Advanced Level exams

If you feel that your performance in an exam this week has been adversely affected by illness or other circumstances, you must complete the online form with any supporting evidence by 23:59 (UK-time) on Monday 9 November.

November Case Study exam - 17:00 (UK-time)

All impacted students and their employers have been contacted directly regarding the Case Study exam. Should you require any additional support, please get in touch with the student support team.

November Case Study exam 13:08 (UK-time)

The solution has now been rolled out to all impacted students, they will be starting their exam shortly.

November Case Study exam

Impacted students are beginning to restart their Case Study exam and the solution is continuing to be rolled out across exam centres.

November Case Study exam

We have identified a solution, and this is beginning to be rolled out. This impacts a limited number of students in exam centres.

November Case Study exam

We are actively working to resolve the issue. We will provide a further update.

November Case Study exam

We are aware of an issue impacting some students with their Case Study exam. We are looking into this as a matter of urgency and will provide a further update as soon as possible.

Update at 06:30 (UK-time)

The Case study exam has successfully started. If you require any assistance during your exam our Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to everyone sitting the Case Study exam today.

Resolved

These alerts, issues and updates were previously in progress. They are no longer active and have been resolved.

3 November

Well done

Well done to everyone who sat the Strategic Business Management exam today.

Update at 06:30 (UK-time)

The Strategic Business Management exam has successfully started. Should you require any assistance during your exam our Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to all students sitting the Strategic Business Management exam today.

2 November

Well done

Well done to everyone who sat the Corporate Reporting exam today.

Update at 06:30 (UK-time)

The Corporate Reporting exam has successfully started. Should you require any assistance with your exam, our dedicated Student Support Team are on hand to help. You can contact them via:

Good luck

Good luck to all students sitting the Corporate Reporting exam today.