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Computer-based exams: guidance and support

All Professional and Advanced Level exams are computer-based. Getting to know the exam software before sitting your exam is essential.

Your five steps to exam success

To help you feel best prepared for your exams complete the five-step checklist below, and you will have everything you need to walk into your exam centre fully prepared and ready to tackle your Professional and Advanced Level exams. 

1) Read the exam guidance

Professional and Advanced Level exams are different to your Certificate Level exams. This exam guide will help you to understand what to expect on the day, how to navigate within the software, key functionality and exam top tips. 

2) Watch the exam webinars

A series of short webinar recordings are available for you to watch on-demand. They provide an overview of the exam software functionality, exam top tips, an overview on how to move and resize the question and answer window and much more. 

Webinar More information 
The exam experience from start to finish An overview for Professional and Advanced Level exams on how to book your exams, key features of the new exam format and how to access the software.  
Overview of the guidance and support available  Discover key resources and guidance available to support you during your Professional and Advanced Level, including: the exam guide, the exam software, frequently asked questions and much more.  
Exam top tips  Watch this webinar to discover top tips for your Professional and Advanced Level exams, including: timing and common mistakes.   
Professional and Advanced Level question banks  This webinar guides you on how to export and save your answers and how to download the question banks for your Professional and Advanced Level exams so you can revise wherever you are. 
How to move and resize the question and answer window A quick overview on how to resize the question window during your Professional and Advanced Level exams so you can view the question and response area side by side. 
Decimal places  A short webinar to show you how to add and remove decimal places for your Professional and Advanced Level exams and how this differs for the Financial Management exam. 

We have also held a series of live webinars with question and answer sessions. Click on the links below to watch these webinars and view the questions asked.

View the Case Study webinars and articles

To ensure you feel comfortable with the Case Study exam on computer, watch a live webinar held on 26 June 2019 that provides an overview of the Case Study exam software, talks you through the exam experience, gives top tips and answers your questions. Watch webinar. View the questions and answers.

You can also watch a 20-minute webinar by Julie Moore, Senior Tutor at First Intuition. Julie gives an overview of what the Case Study exam software will look like on computer, what to expect on the day of your exam, how to use the exam software, how to practise using the exam software before the exam and frequently asked questions. Watch webinar.



For more Case study specific resources including the learning materials and sample exams, please click here.

If you have a question, do post it on the ICAEW student community or get in touch with our student support team.

3) Use the practice exam software

Getting to know the software in advance of your exams is crucial for success, so practise using the functionality and formatting answers by using the practice software.

Questions from the ICAEW published question banks are available within the exam software. This will enable you to practise exam-standard questions within the exam software before you take your exam. You can also save your answers by exporting them in the exam software, view exam resources here

Case Study practice software: July 2019

4) Review the sample exam

Sample exams are available to use with the blank version of the exam software, so you can practise answering questions as you would in the actual exam.

Sample answers should be used to gain an understanding on how responses should be set out. A key learning point is that the answers should be clearly laid out, with all workings shown and referenced. Excessive formatting is not required.

All sample exams, and sample answers can be found within the exam resources section of the website. Simply select the level and exam you are studying.

5) Read the Instructions to Candidates

The Instructions to Candidates contain important information regarding the administration of your exams and have been updated specifically for computer-based exams. Read them carefully and familiarise yourself with all the processes and procedures before you attempt an exam.

Further guidance

If you have a question on computer-based exams visit our student community where you can post your questions and share your own exam and study tips with other ACA students around the world.

More support and guidance including is available to you on all important information you need to know about your exams, access arrangements and how to apply for them. 

Have a question?

If you have a question, please get in touch. Contact our Student Support team on +44 (0)1908 248 250, email us or speak to an adviser by clicking on the live web chat box on this page.