Mental health challenges have never been isolated or rare in the modern workplace, only poorly identified and supported. Whether due to high expectations, blurred boundaries between work and life, or the pressure to constantly perform, many employees are struggling – and often in silence.

As the pressure continue to pile on, caba’s research shows that nearly three-quarters of respondents have at some time experienced feelings of burnout in the past year. Now, more than ever, it's essential for employers to take active responsibility for supporting employee wellbeing. Creating safe spaces for peer support is just one important element of a much larger commitment. This is where a strong workplace community can build emotional safety, encourage connection, and help people feel seen and heard.

Workplace community – not just a perk, but a lifeline 

More than just a nice-to-have, a strong workplace support network is a vital source of support at a time when many people are struggling. With rising living costs, increased workloads and constant pressure to perform, it’s no surprise that more employees are feeling the effects of stress, burnout and emotional fatigue. For younger workers in particular, these pressures are hitting hard, and many are already reporting that burnout is affecting their ability to function at work. 

In the face of these challenges, connection matters. When people feel part of something bigger than themselves, they’re more likely to check in with each other, speak up, and ask for help when they need it. This sense of belonging can create a ripple effect. It becomes easier to talk openly about mental health, and less likely that anyone will suffer in silence. 

Five ways to strengthen your workplace community 

For organisations and managers, building a network around mental health within the workplace doesn’t require grand gestures. It needs feedback, inclusivity and consistency.

1) Encourage listening 

It’s easy to become caught up in getting your point across, but listening is just as important. Encouraging workers to be good listeners builds trust and improves how they communicate with their colleagues. However, we must recognise that communication styles can vary. Creating space for different ways of expressing and processing information – whether verbal, written or non-verbal – is key to making listening more inclusive. 

Getting involved in office small talk can break the ice and help people feel at ease, especially those you don’t know well yet. Creating low-pressure, opt-in moments for connection allows everyone to engage in a way that feels comfortable. 

2) Get to know people outside of work 

Social time with colleagues isn’t always easy, especially with remote work and fewer office gatherings. But it still matters. Whether it’s grabbing lunch, going for a quick drink after work, or joining a leaving do, these moments help workers connect on a more human level. 

People tend to be more relaxed outside the office, which makes it easier to get to know their strengths, quirks, and personalities. caba’s recent burnout report has shown that over half (54%) of accountants reported that feelings of burnout affected their ability to maintain a healthy work/life balance. Encouraging colleagues to engage with each other regularly can make a difference to their overall wellbeing.

3) Venture beyond your department 

Most employees probably know their immediate team pretty well. But what about the rest of the company? Working with people from other departments gives you a broader view of how the business runs — and helps build relationships outside your usual circle. Saying yes to projects outside your day-to-day can stretch your skills, build new connections.

However, it’s also important to remember that stepping into new spaces can be daunting, especially for those who thrive on routine or feel anxious in unfamiliar settings. Having clear agendas and defined roles can help make cross-team projects more accessible. 

4) Tackle conflict early 

Disagreements happen – especially in busy workplaces with lots of different perspectives. If you’re in conflict with someone, speak to them sooner rather than later. Keep it professional. You might not agree on everything, but dealing with it early is better than letting things spiral. 

5) Respect matters 

Kindness and respect go a long way. You don’t have to agree with everyone, but stay polite and consider how your words and actions come across. A respectful workplace that values different backgrounds and viewpoints is usually more productive, more positive and just a better place to be. 

A connected and community-focused workplace acts as an informal safety net. It offers space for people to be honest about how they’re feeling without fear of being judged or penalised, which can make all the difference.

Workplaces can be excellent for support, fostering a sense of camaraderie, and sending a clear message: individuals need a robust support system not only to succeed in their work but also to truly thrive. At a time when so many are under pressure, building a culture that genuinely prioritises well-being isn’t a luxury – it’s a necessity. 

If you need access to formal mental health support, caba offers a variety of confidential services including mental health counselling and financial assistance to help those experiencing burnout or financial hardship. 

Paul Guess is a mental wellbeing expert at caba