ICAEW.com works better with JavaScript enabled.

Student support team

Our dedicated student support team is on hand to help you and advise you throughout your studies. Whatever the question, don't hesitate to get in touch.

If you're browsing our website, look out for the live help boxes. You will be able to speak directly to an adviser. Mia, our Chatbot, is also on hand to answer your queries.

Alternatively, you can contact us via:
T +44 (0)1908 248 250
E studentsupport@icaew.com

Opening times

Please note, the team are available 08:30-17:00 Monday to Friday (excluding UK Bank Holidays) and 09:30-17:00 on Wednesday, UK-time.

T: +44(0)1908 248 250

F: +44(0)1908 248 069

E: cfab@icaew.com

Your student support team can help you with:

  • initial registrations
  • credit for prior learning related enquiries
  • friendly reminders of key dates and exam entry deadlines
  • examination related enquiries
  • change of address
  • requests for literature
  • overseas enquiries
  • finding a tuition provider
  • learning materials enquiries