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Employment agencies

Research guide

Published: 04 Dec 2018 Updated: 21 May 2025 Update History

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Access to our exclusive resources is for specific groups of students and members.

Use our industry guide to find key background information, market research, import and export guidelines, statistics, legislation, trade bodies and trade publications.

The Business & Industry Guides series is produced by the Library & Information Service for ICAEW members and ACA students.

We can compile tailored key players reports, mailing lists, market reports, benchmarking reports and industry news. Our enquiry team can also research other industry-specific information, such as taxation, for you. Call us on +44 (0)20 7920 8620 or email library@icaew.com.

Trends and forecasts

Croner-i Business Focus

Business Focus is a resource that provides Industry Snaphots for a range of sectors. These contain an overview of developments, trends and statistics for the industry together with an outlook for the future. Sectors covered include Recruitment

To find out more about Business Focus, please contact our enquiry team on +44 (0)20 7920 8620 or at library@icaew.com.

Market research

Market research reports focusing on this business sector are available from a number of market research specialists. In most cases these reports are available to fee-paying subscribers or on a pay-as-you-go basis.

Some free information is available from the following market research specialists, ranging from industry news to executive summaries of the reports.

Euromonitor
A full listing of reference products and research reports for the recruitment agencies sector from Euromonitor, with a range of global, country and company level reports. Each report provides a contents listing and a useful executive summary reporting on the key trends in each country report.

IBISWorld
Business and industry research specialists offering reports on a wide range of sectors, including temporary employment placement agencies. Report snapshots, table of contents and a sample report are available. The company also produces global industry research reports.

Mintel
Report from Mintel covering the UK recruitment market. The website includes a summary and the option to view a contents listing.

Industry news

Need to find the latest news on this industry sector? We can carry out industry news searches using a range of trade titles and general business sources through our databases. To discuss your requirements, please contact the enquiry team on +44 (0)20 7920 8620 or at library@icaew.com.

Statistics on the UK

Office for National Statistics

The Annual Business Survey (ABS) from the Office for National Statistics collects financial information covering UK production, construction, distribution and service industries. Statistics available include:

The dataset Non-financial business economy, UK: Sections A to S includes statistics for:

  • Activities of employment placement agencies (78.10)
    See Section N: Administrative and support service activities
  • Temporary employment agency activities (78.20)
    See Section N: Administrative and support service activities

Statistics on Europe

Eurostat

Eurostat, the EU statistics hub, collates detailed Structural Business Statistics giving the latest figures for industry, construction, trade and services by sector and country. The indicators available include:

Statistics within the database are available for:

  • Activities of employment placement agencies (N7810)
    See database section ‘SBS – services’
  • Temporary employment agency activities (N7820)
    See database section ‘SBS – services’

Statistics on the Americas

American Staffing Association

The American Staffing Association provides a variety of staffing statistics and surveys covering:

  • economic analysis
  • staffing index
  • employment and sales
  • clients
  • industry compensation
  • sector benchmarking
  • employee turnover.

Statistics on Asia

Japan Staffing Services Association

The Japan Staffing Services Association provides quarterly statistics on the agency workforce in Japan and an annual Databook with comprehensive figures and analysis. The reports are available in Japanese only; however, some basic data is provided in English.

Global statistics

World Employment Confederation

The World Employment Confederation publishes an annual Economic Report, providing data both globally and by region for the HR services industry including:

  • number of private employment agencies
  • internal staff employed
  • sales revenue
  • number of people paced in jobs

Employment

UK

The Office for National Statistics publication Annual Survey of Hours and Earnings (ASHE) includes average employment costs within this sector which can be found in Table 14. Average employment costs are provided for full-time employees, part-time employees and all employees.

The data includes average employment costs for:

  • personnel, training and industrial relations managers;
  • personnel and industrial relations officers.

The annual Business Register and Employment Survey (BRES), published by the Office for National Statistics, includes total employee and employment estimates for different industries for Great Britain and the UK. Figures are broken down to show full-time/part-time and public/private splits. The dataset Industry – Business Register and Employment Survey (BRES): Table 2 includes statistics for:

  • Other activities of employment placement agencies (78109)
  • Temporary employment agency activities (78200)

Other regions

Please see individual country profile pages for links to sources of national statistics.

Legislation and regulation

UK

Gov.uk provides practical advice for businesses. Part of its service covers guidance on the main legislation applicable to various sectors, including employment agencies and employment businesses.

UK business guides

Croner-i Business Focus

Business Focus is a resource that provides practical information on many small business trades and sectors. Its Business Opportunity Profiles offer detailed insights into market conditions, legal issues and the trading environment for a range of businesses. They include:

  • Executive search consultant
  • Nursing agency
  • Recruitment agency
  • Temping agency

To find out more about Business Focus, please contact our enquiry team on +44 (0)20 7920 8620 or at library@icaew.com.

UK key players, ratios and trends

We can produce reports on this sector using selected information from the FAME company database. Reports are available for:

  • Activities of employment placement agencies
    UK SIC (2007) Code 78.10
  • Temporary employment placement agency activities
    UK SIC (2007) Code 78.20

Summaries of the three types of report we can produce are given below. You can find further information, a sample report, pricing details and an online order form on our industry sector reports page.

We also operate a bespoke reports service with results tailored to your specifications. Please contact our enquiry team on +44 (0)20 7920 8620 or at library@icaew.com to discuss your requirements.

Key players report

Our key players report looks at the top companies (by turnover) in any one of the segments within this sector. Reports usually include the top 100 companies but in more specialised sectors with fewer than 100 companies we show all companies with disclosed figures. The reports provide data on 11 comparative fields for the last available year, including:

  • turnover;
  • profit margins;
  • returns on shareholder funds;
  • solvency ratios
  • number of employees.

Our reports enable easy comparison of the top companies in this sector against each other and against the sector median, average and standard deviation in each of the 11 fields.

Mailing list

A separate mailing list report is also available with address and contact details for the top companies in any of the segments within this sector.

Market reports

Our market reports look at the aggregated data for the top companies (by turnover) for any of the segments within this sector across all the fields usually found in a company report. The reports include data for the last 10 years* and enables easy comparison of trends for the whole sector. Reports usually include the top 100 companies but in more specialised sectors with fewer than 100 companies we show all companies with disclosed figures.

*Please note the number of companies for which data is aggregated will vary for any given year.

The market reports include sections on:

  • key financials and employees;
  • profit and loss account;
  • balance sheet;
  • cash flow statement;
  • financial ratios;
  • financial trends and changes;
  • profitability trends and changes.

UK benchmarking

We offer benchmarking reports that can be used to inform your own business strategy or help you identify value-added services to offer to your clients.

Contact the enquiry team directly on +44 (0)20 7920 8620 or at library@icaew.com for a report tailored to your own specific requirements.

Trade journals and publications

Trade journals, B2B magazines and specialist consumer magazines are another useful source of news and statistics.

Trade bodies

Further resources

Recruitment and training industry guide: British Library
British Library industry guides provide listings of resources for industry-specific information, including print directories and materials held by the British Library.

Contact the British Library Business and IP Centre for more information.

Further reading

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans. You can obtain copies of articles or extracts of books and reports by post or email through our document supply service.

Can't find what you're looking for?

The ICAEW Library can give you the right information from trustworthy, professional sources that aren't freely available online. Contact us for expert help with your enquiries and research.

Every effort has been made to ensure that the information given in this Business & Industry Guide is correct. However, the content of websites changes frequently and users should satisfy themselves that the information they contain is suitable for the purposes for which they wish to use it. We would be grateful to receive notification of any broken links at library@icaew.com.

Disclaimer

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

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