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Performance management

Use our selection of books, articles, links and guides to find more information on all aspects of managing business performance, including the balanced scorecard, benchmarking and total quality management.

What's on this page?

  • Topics
  • eBooks
  • Online articles
  • Useful links
  • Articles and books from the Library

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Expert help for your enquiries and research.

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Featured article

The fairness factor
Discusses the role of fairness in the performance management, including employee perceptions, business priorities, arbitration and rewarding success. The article also looks at the use of digital technologies in performance management.

You will need to be logged-in to the website to access this article.

Featured book

Performance management
(Kogan Page, 2014)
Explores the key aspects of managing performance and how performance management can best be used to support organisations in achievement of their goals.

To borrow this book please contact the Library.

Topics

eBooks

The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Alternative alternatives

Provides a comprehensive but accessible introduction to the assets known as Alternative Alternatives (AA).

Building strategy and performance through time: the critical path

Aims to help managers quickly understand the underlying causes of strategic challenges so that they can take action to improve performance.

Business intelligence: making decisions through data analytics

A guide on how to apply data warehousing and data analytics to support business decision making.

Showing 3 of 19 items

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

AI in data governance

The article explores the potential of artificial intelligence (AI) in improving small business data governance. Topics covered include the consideration of AI as a way to augment human intelligence, how AI can help in democratizing data governance, and the ability of AI in identifying internal and external data sets and evaluating the importance of the data sets to an organization's target performance metrics.

MarketLine company profile: J D Wetherspoon plc

Profile of J D Wetherspoon, the UK pubs and hotel chain.

MarketLine company profile: Expedia Group Inc

Profile of Expedia, the online travel company offering travel products and services.

Showing 3 of 77 items

Useful links

BPM Partners
A professional services firm that focuses on business performance management (BPM) solutions. Information includes newsletter, articles, white papers, and vendor guides. BPM Partners are the authors of the BPM Software Buyers Guide published in Business Finance magazine.

International Society for Performance Improvement
The ISPI website includes a wealth of information, including the full text of its online magazine PerformanceXpress and a useful online bookstore focusing on specialist titles in this area.

Measurement International
Website developed to promote the creator's books on performance management, with the option to view the table of contents for each title and download a selection of white papers in PDF format as part of the Perspectives Series.

Performance Management Network
Online network for management professionals which includes a resource centre packed with useful articles and contributions from members.

Centre for Business Performance
Research centre from the Cranfield School of Management which designs and implements business performance tools.

Atom Content Marketing guides

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.

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