ICAEW.com works better with JavaScript enabled.

Balanced scorecard

Use our selection of books, articles, links and guides to gain insights, inform your decision-making and find more information and guidance on the balanced scorecard.

In their original article (The balanced scorecard: Measures that drive performance. Harvard Business Review, January/February 1992) Kaplan and Norton described the balanced scorecard as 'a set of measures that give top managers a fast but comprehensive view of the business'.

Ten years on Kaplan and Norton reassessed the impact of their system, stating that in this time it had "evolved from a performance measurement system to an organizing framework for successful strategy implementation" (Transforming the balanced scorecard from performance measurement to strategic management. Accounting Horizons, June 2001). Today, the balanced scorecard has been reimagined for the environmental, social and governance (ESG) era.

Latest on the balanced scorecard

Tools and templates



The ICAEW Library & Information Service provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Business press

The ICAEW Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Articles and books in the ICAEW Library collection

The collection of the ICAEW Library & Information Service includes a range of articles, books and reports on the balanced scorecard and business performance management. Use the links below to see what we have available to request in our Library catalogue (Libcat).

To find out how you can borrow books from the Library please see our guide to borrowing books.

You can obtain copies of articles or extracts of books and reports through our document supply service.

External resources

Can't find what you're looking for?

The ICAEW Library can give you the right information from trustworthy, professional sources that aren't freely available online. Contact us for expert help with your enquiries and research.

Everything business

Find out about the key benefits available for members in business and the support from ICAEW. We are proud of our some 60,000 members working in and running business all over the world.
Read More
Winding road