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Training and development

Find out more about staff training and development with our selection of articles, books and best practice guides.


The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Coached to lead

A guide to executive coaching for leaders or those aspiring to leadership positions.

Coaching and mentoring

Examines how to create practical conversations to improve learning and encourage personal development.

Designing workplace mentoring programs: an evidence-based approach

A short guide to mentoring for managers introducing it to an organisation.

Executive coaching: how to choose, use and maximize value for yourself and your team

A guide for anyone interested in becoming an executive coach or employing one for their organisation.

Improve your coaching and training skills

Practical guide to staff development.

Learning and development strategy

This title provides guidance on combining human resource management with business strategy. This chapter deals with strategies for creating a learning culture within an organisation, learning strategies for the organisation and learning strategies for individuals.

Performance management

This chapter looks at the importance of managing performance, the performance management process and training and development.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Learning as stress buster

The article discusses business learning as a coping mechanism for workplace stress

Disruption to traditional on-the-job-training

Article looks at how companies use of AI and robotics is disrupting training methods such as mentoring and on-the-job-training. It looks at the outcome of this trend ( 'shadow learning'), the solution and obstacles to learning.

Benefits of investment in training outweigh the costs

The article discusses the benefits from investing in training and development of employees as an effective employee retention strategy. It identifies the negative side effects of high employee turnover, suggests the establishment of a culture of learning wherein employees are encouraged to identify deficiencies in their jobs and choose the training they need, and recommends the development of mentorship programs.

Agility in HR

Human resources departments are adapting to the changing business environment and employment culture. This article looks at the biggest changes affecting talent management, employee training and performance appraisals.

Pepped abysmal

Few leaders receive formal training in how to give a pep talk. However, there is a science to psyching people up for better performance. According to motivating language theory, most winning formulas include three key elements: direction, empathy, and explanation.

The [re] evolution of Learning and Development

Article looks at developments in corporate training, learning and development - a shift from a trainer-led to learner-led model and future developments including the use of virtual reality and augmented reality.

Brown Smith Wallace: Investing in the whole employee

This article focuses on Brown Smith Wallace LLC, a accountancy top 100 firm that employs 292 people. It is noted that the company offers flexible working as employees know that their chances at advancement will not be hurt by taking time off or working nonstandard arrangements. It is stated that through a robust continuing education program called Brown Smith Wallace University, the firm invests in its employees' development.

Polishing your gems

The article offers suggestions for providing effective employee training programs for achieving organizational goals.

We get our coaching expertise through an app

The article discusses the financial technology firm Reciept Bank and its use of a mobile application and a cloud-based platform to train new employees and get them up to a certain experience level as quickly as possible.

AT&T's talent overhaul

An insight into AT&T's project to help its workers acquire new digital skills.

Showing 10 of 16 items

Learning and development strategy

Chartered Institute of Personnel and Development

Factsheet from CIPD on how to create and implement a learning and development strategy supporting organisational success. Registration required to access content.


Atom Content Marketing

Start Up Donut overview of National Vocational Qualifications (NVQs) - work-based qualifications that focus on ensuring that the individual can carry out their job to the required standard.

Personal development plans

Atom Content Marketing

An overview of Personnel Development Plans (PDPs) from the Start Up Donut. PDPs are a way to manage an employees performance and link the employee's professional and personal development with the development of a business

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports through our document supply service.

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