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Guidance by topic

Business Performance Community - resources and guidance on particular topics.

Business information, KPIs and IT systems

The figures that count

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Business intelligence and analytics

Actionable insight

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BI and analytics

Business intelligence refers to technologies and practices for collecting, analyzing, and presenting information.

General BPM, strategy and risk

Coping with uncertainty

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General BPM, strategy and risk

For most businesses, managing risk has become an integral part of managing business performance.

Performance cultures and communication

Beyond processes

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Tools and models

You'll need more than a hammer

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Tools and models

There is no standard BPM process or approach but a number of different models or BPM tools.