Without a detailed analysis of data attributes, KPIs are unlikely to be accepted or used consistently across the organisation.
There is also a risk that underlying performance issues will be neglected in favour of discussions about data quality and different sources of data.
Use this template to:
- Define the data attributes for each Key Performance Indicator (KPI) that you need.
- Develop a common understanding of key data attributes.
- Brief your IT department (when resources are applied to automating the collection, storing and reporting of data).
This template will help you to define and record these attributes.
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