At the heart of business transformation during COVID-19 is technology, from collaborative software to cloud functionality. Here Nick Smith describes the changes under way.
Driven by COVID-19, the abrupt shift to remote work as the default for much of the labour force has altered work as we know it. One study found that only 15% of those employed pre–COVID-19 worked from home; these workers were joined after the pandemic by an additional 35%, suggesting that fully half of the employed labour force now works from home.
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