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Measuring culture - can it be done?

Culture is critical for corporate success and corporate responsibility, yet is widely seen as impossible to measure. Researchers at the London School of Economics have developed a method that could put corporate culture under the same empirical scrutiny as profit and loss

FS Focus Dec 19 image CultureWidely attributed to management guru Peter Drucker, the maxim ‘culture eats strategy for breakfast’ is a business truth now universally acknowledged. The gist is that strategy without a compatible culture is doomed. This is not management consultancy snake oil: the evidence backs him up. Research by psychologists and management scholars increasingly finds a positive relationship between organisational culture and organisational effectiveness.

Culture acts as a brake on firm-level choices that can’t be regulated in advance. And, as the world becomes increasingly characterised by volatility, complexity and uncertainty, culture will become more important.