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Displaying 1-30 of 56 results
Exclusive Forensic accounting for restaurants can uncover fraud
  • Article
  • 01 Sep 2023
  • Anneliese Scherer
Restaurant employees carry out common fraud schemes, including various cash and inventory misappropriation schemes. The article runs through some of these and gives advice on how to prevent potential fraud and uncover financial irregularities.
Exclusive What's really killing Britain's historic pubs
  • Article
  • 25 Aug 2023
  • Helen Chandler-Wilde
The British Beer and Pub Association (BBPA) reports that the number of pubs has dropped by a quarter since 2000, from 60,800 to 45,800 in 2022. Their figures show pubs have been hit by the energy crisis, with the average bill rising to £18,400 a year. Energy costs can be particularly high in historic pubs with traditional features like single-glazed windows. Research suggests that pubs have fallen in popularity compared to other possible leisure activities for consumers, with the gym, streaming videos and cafe visits currently more popular.
Exclusive Extreme weather is changing tourism. The travel industry isn't ready.
  • Article
  • 05 Jul 2023
  • Jack Wittels
It looks likely that southern Europe will need to adapt quickly to increasingly hot summers - which may be a blow to Europe's tourism industry. Though Europe's tourism sector is predicted to grow at an average annual rate of 3.3% up to 2032, increasingly frequent extreme weather in southern Europe may attract travellers to alternative destinations in northern Europe.
Exclusive World tourism returns to normal after three-year depression
  • Article
  • 01 Jul 2023
  • Joel Challender
An interview with Neic Jus, head of research at the World Travel and Tourism Council (WTTC), covers how global tourism has been restored since the pandemic - but also the new challenge it is facing from the Ukraine war.
Exclusive UK social hospitality brand F1 Arcade announces £30m investment for global expansion
  • Article
  • 12 Jun 2023
  • PR Newswire
F1® Arcade, the pioneering social hospitality concept and the first official Formula 1® simulator racing experience to put socialising at its core, announces a successful £30 million investment to fuel the next phase of international growth.
Exclusive Hospitality at heart of real-estate repositioning across UK
  • Article
  • 01 Jun 2023
  • Malcolm Kerr, Stephen Metheringham
An update on the current challenges and opportunities for the UK hotel industry. Topics include a rebound in hotel occupancies and rates in 2022, how the banking crisis and rising interest rates are expected to impact investments in hotel real estate, and a slowdown in hotel construction activities despite steady hotel build supply.
Exclusive Think big: Frontaal invests in a new brewery
  • Article
  • 01 Jun 2023
  • Rebecca Szkutak
Netherlands brewery company Frontaal discusses their growth through crowdfunding, which has generated EUR 5m in capital, with around 5,500 beer-lovers now counting themselves among the co-owners of the brewery. The company sees this community of shareholders as being one of the advantages of raising money by crowdfunding. The economics of running a microbrewery and the logistical challenges of installing a new brewery operation are also discussed.
Exclusive A recipe for success? Are things about to change for the better for the UK hospitality sector?
  • Article
  • 01 Jun 2023
  • Steve Kiely
Analysis by UKHospitality found that May 2023 promised a £1bn boost for the struggling UK hospitality industry, thanks to big events like the Coronation and Eurovision. The article looks at the current state of the industry and the key issues it has to tackle - energy costs, staffing and licencing hours.
Exclusive Ghost kitchens are dying and nobody noticed
  • Article
  • 16 May 2023
  • Leticia Miranda
The ghost kitchen was an innovation that promised to change the world, but has turned out not to be a reliable business model, says Leticia Miranda. Recently restaurants such as Wendy's have announced ghost kitchen closures in the US. Issues with transparency appear to have made customers and also food delivery service platforms such as Uber Eats wary.
Exclusive Customer data is the holy grail
  • Article
  • 01 May 2023
  • Joanna Fantozzi
For the modern restaurant, data is power. But despite the importance of data, it remains largely an untapped opportunity for operators. The article focuses on how restaurants can best collect, optimize and use customer-facing data to their advantage.
Exclusive Continental breakfast
  • Article
  • 09 Apr 2023
  • Liz Rowlinson
Believed to have invented the term 'bed-and-breakfast', the British have a long tradition of welcoming paying guests into their family home. They've also exported this intimate type of hospitality to Europe where, with the benefit of a better climate, it can be a rewarding and flexible career change. France is usually the first choice - but some have gone further afield. The article interviews Brits running home hospitality businesses in France, Portugal and Spain.
Exclusive The death of a place to sit
  • Article
  • 01 Apr 2023
  • Mark Wilson
McDonalds has opened a high-tech new store which takes orders via an app and delivers your food via a conveyor belt. The store, which has no bathroom or seating for customers, is a prototype of what may be a future format. Other fast food chains have also been investing in smaller, seat-less outposts that cut down on the amount of real estate needed. The article looks at the social effect this may have on how and where people can eat together.
Exclusive JD Wetherspoon - Market cap £645 million, Net debt £745 million
  • Article
  • 14 Feb 2023
  • William Kay
Hospitality has been one of the hardest hit sectors during and since Covid. Companies' experiences have varied widely, making investment choices difficult. JD Wetherspoon shares have shrunk by three quarters since the start of 2020 - but could now be the time to invest in them?
Exclusive Hospitality sector left in the dark on tax rate plan
  • Article
  • 14 Feb 2023
  • Craig Hughes
The UK hospitality sector is bracing itself to lose the reduced 9% VAT rate after a meeting with senior Government ministers - where no decisions were revealed. The rate of VAT on the hospitality sector was originally reduced from 13.5% to 9% in November 2020, to ease the burden on the sector from Covid-19 lockdowns.
Exclusive UK office workers stop splurging on lunches as inflation bites
  • Article
  • 13 Feb 2023
  • Irina Anghel
The original resurgence in UK office workers buying lunch near their workplaces after Covid restrictions lifted has come to an end. Data from the Office for National Statistics (ONS) shows that workplace foot traffic data only explained about 11% of credit card spending patterns in 2022, compared with over half in the period starting in February 2020 through 2021.
Exclusive MarketLine company profile: J D Wetherspoon plc
  • Article
  • 03 Feb 2023
Profile of J D Wetherspoon, the UK pubs and hotel chain.
Exclusive Bob will assist you now
  • Article
  • 01 Feb 2023
  • Glenn Baker
An interview with David Thompson, who provided funding for an AI-powered Chatbot targeting the world's hospitality industry. The resulting chatbot, 'BookMeBob', can handle foreign languages and multiple currencies to make bookings.
Exclusive Can independent hotels survive? A case study of how technology changes the industry
  • Article
  • 20 Jan 2023
  • Nathalie Darras Barquissau, Timothy L. Pett, Charlotte Fontan Sers
A case study of a small independent hotel which had faced challenges due to technological changes, shifting customer preferences, and intense competition. The authors document how the hotel was able to weather the storm by adopting a new hybrid business model.
Exclusive Building better revenue management
  • Article
  • 01 Oct 2022
  • Jodie Moll, Ogan Yigitbasioglu
Improving revenue management efforts can help SMEs weather the challenges that arise in times of unexpected change. The authors have carried out research into revenue management in SME hotels by interviewing hotel revenue managers and hotel industry consultants in Queensland, Australia. Based on their observations, they identify ten ways businesses such as hotels can unlock their revenue management potential.
Exclusive Fosun Tourism Group strengthens global business deployment
  • Article
  • 24 Jun 2022
An update on Fosun Tourism Group, which has achieved a turnaround in the first quarter of 2022, seizing on opportunities created by the recovery of the global tourism industry. It now owns several international brands, including Club Med and Thomas Cook. The Thomas Cook brand has expanded under Fosun by adopting digital business models.
Exclusive The mysterious world of airline pricing: innovative practices and strategies for profit
  • Article
  • 04 Feb 2022
  • Mohammad Reza Habibi, Chiranjeev S. Kohli
Business success and pricing are very closely intertwined. Using the airline industry as an example, this study aims to explain how businesses can improve their profitability through creative pricing strategies.
Exclusive After a year without rowdy tourists, European cities want to keep it that way
  • Article
  • 17 Aug 2021
  • Paul Tullis
Cities across Europe want to make tourist visits less intrusive for residents, and perhaps more lucrative for business - 'curated tourism'.
Exclusive Brexit threatens to spoil UK hospitality's post-covid recovery
  • Article
  • 10 Feb 2021
  • Joe Mayes
Just as Britain's pubs, restaurants and cafes prepare to emerge from lockdown in the coming months, Brexit threatens to deal the beleaguered hospitality sector a new setback.
Exclusive Thomas Cook brand set for 2020 relaunch by Chinese owner
  • Article
  • 13 Dec 2019
  • Shirley Zhao
Thomas Cook is due to be relaunched by its Chinese owner, Fosun Tourism Group. who plan to use the British tour operator's brand on a travel platform targeting European customers. Fosun purchased Thomas Cook's trademark and its two hotel brands - Casa Cook and Cook's Club - following the operator's collapse in 2019.
Exclusive Tourism's high achiever
  • Article
  • 01 Nov 2019
  • Glenn Baker
James Fitzgerald, the founder of eco-adventure tourism business Rotorua, shares some lessons learnt.
Exclusive As Chinese tourism booms, travel retail soars
  • Article
  • 14 Oct 2019
  • Jenny B.Fine, Jennifer Weil
The travel-retail industry is growing fast, driven by beauty sales and the Chinese consumer.
Exclusive Tuning in to Marriott
  • Article
  • 16 Sep 2019
  • Josh Sternberg
With four divisions dedicated to content, the world's largest hotel brand is starting to look a lot like a media company.
Exclusive The relative effectiveness of endorsers: The identity badge of CEOs and founders versus the attractiveness of celebrities
  • Article
  • 01 Sep 2019
  • Arpita Agnihotri, Saurabh Bhattacharya
A study comparing the endorsement effectivess of CEOs and founders compared with celebrities.
Exclusive Hotel program management tools
  • Article
  • 29 Apr 2019
  • Donna.M Airoldi
Hotel sourcing and management is one of the most complex processes travel buyers must wrap their heads around.
Exclusive Travel management company technology: What you see & what you don't
  • Article
  • 29 Apr 2019
  • Adam Perotta, Elizabeth West
Travel buyers need to understand how travel management company technology can support great customer experiences.
Displaying 1-30 of 56 results

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