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Displaying 1-30 of 56 results
Exclusive
Bob will assist you now
- Article
- 01 Feb 2023
- Glenn Baker
- NZ Business and Management
An interview with David Thompson, who provided funding for an AI-powered Chatbot targeting the world's hospitality industry. The resulting chatbot, 'BookMeBob', can handle foreign languages and multiple currencies to make bookings.
Exclusive
Building better revenue management
- Article
- 01 Oct 2022
- Jodie Moll, Ogan Yigitbasioglu
- Strategic Finance
Improving revenue management efforts can help SMEs weather the challenges that arise in times of unexpected change. The authors have carried out research into revenue management in SME hotels by interviewing hotel revenue managers and hotel industry consultants in Queensland, Australia. Based on their observations, they identify ten ways businesses such as hotels can unlock their revenue management potential.
Exclusive
EasyJet bookings pick up ahead of uncertain summer season
- Article
- 19 May 2022
- Christopher Jasper, Siddharth Philip
- Bloomberg
Chief Executive Officer Johan Lundgren has said that EasyJet is "going in the right direction" in terms of full-year numbers, with bookings and stronger fares encouraging, though "there still is quite a long way to go." EasyJet Plc reported a surge in summer 2022 bookings - while saying there's still too much uncertainty over demand to provide an outlook for the fiscal year ending in September.
Exclusive
After a year without rowdy tourists, European cities want to keep it that way
- Article
- 17 Aug 2021
- Paul Tullis
- Bloomberg
Cities across Europe want to make tourist visits less intrusive for residents, and perhaps more lucrative for business - 'curated tourism'.
Exclusive
Brexit threatens to spoil UK hospitality's post-covid recovery
- Article
- 10 Feb 2021
- Joe Mayes
- Bloomberg
Just as Britain's pubs, restaurants and cafes prepare to emerge from lockdown in the coming months, Brexit threatens to deal the beleaguered hospitality sector a new setback.
Exclusive
MarketLine company profile: J D Wetherspoon plc
- Article
- 01 Feb 2021
Profile of J D Wetherspoon, the UK pubs and hotel chain.
Exclusive
Looking for Bubble
- Article
- 16 Nov 2020
- Michael B.Baker
- Business Travel News
Aviation industry leaders are making progress with new initiatives to jumpstart business travel in the wake of the Covid-19 pandemic.
Exclusive
Thomas Cook brand set for 2020 relaunch by Chinese owner
- Article
- 13 Dec 2019
- Shirley Zhao
- Bloomberg
Thomas Cook is due to be relaunched by its Chinese owner, Fosun Tourism Group. who plan to use the British tour operator's brand on a travel platform targeting European customers. Fosun purchased Thomas Cook's trademark and its two hotel brands - Casa Cook and Cook's Club - following the operator's collapse in 2019.
Exclusive
Tourism's high achiever
- Article
- 01 Nov 2019
- Glenn Baker
- NZ Business and Management
James Fitzgerald, the founder of eco-adventure tourism business Rotorua, shares some lessons learnt.
Exclusive
As Chinese tourism booms, travel retail soars
- Article
- 14 Oct 2019
- Jenny B.Fine, Jennifer Weil
- WWD Womens Wear Daily
The travel-retail industry is growing fast, driven by beauty sales and the Chinese consumer.
Exclusive
Master plan in Qatar raises bar for mixed use developments
- Article
- 01 Oct 2019
- Michael Webb
- Architectural Record
Qatar's new Msheireb development aims to provide traditional architecture that provides a good living environment.
Exclusive
Tuning in to Marriott
- Article
- 16 Sep 2019
- Josh Sternberg
- Adweek
With four divisions dedicated to content, the world's largest hotel brand is starting to look a lot like a media company.
Exclusive
The relative effectiveness of endorsers: The identity badge of CEOs and founders versus the attractiveness of celebrities
- Article
- 01 Sep 2019
- Arpita Agnihotri, Saurabh Bhattacharya
A study comparing the endorsement effectivess of CEOs and founders compared with celebrities.
Exclusive
What's on the menu?
- Article
- 01 May 2019
- Markus Kuger
- Credit Management
An analysis of the UK restaurant and takeaway sector and the impact Brexit may have on its future.
Exclusive
Hotel program management tools
- Article
- 29 Apr 2019
- Donna.M Airoldi
- Business Travel News
Hotel sourcing and management is one of the most complex processes travel buyers must wrap their heads around.
Exclusive
Travel management company technology: What you see & what you don't
- Article
- 29 Apr 2019
- Adam Perotta, Elizabeth West
- Business Travel News
Travel buyers need to understand how travel management company technology can support great customer experiences.
Exclusive
Tech First: Equipping a Travel Program
- Article
- 29 Apr 2019
- Amon Cohen
- Business Travel News
Travel managers should match travel technology to business needs when selecting a new tech product.
Exclusive
Plenty of room to grow
- Article
- 11 Apr 2019
- Rob Gill
- Travel Trade Gazette UK and Ireland
The latest round of Atol renewals reveals some online travel agency major growth stories.
Exclusive
Pushing diversity to the top of the agenda
- Article
- 21 Mar 2019
- Tom Parry
- Travel Trade Gazette UK and Ireland
Thoughts on how the travel industry can do more to attract diverse talent and challenge outdated attitudes.
ATOL News December 2018
- Journal
- 27 Nov 2018
- Professional Standards Department
- ATOL News
In the second issue of ATOL News access CAA’s latest ATOL newsletter and find out more about the CAA’s updated online training programme and portal for March 2019 renewals. You can also access our new cold file review checklist and we’ve also included a reminder about the resources available on the ICAEW website.
Exclusive
Chinese tourism soars in Asia and Europe
- Article
- 15 Nov 2018
- Hannah Connolly, Samantha Conti
Article reporting on the growth of Chinese tourism and consumer spending in Asia and Europe.
Exclusive
The tourism trap
- Article
- 06 Aug 2018
- Lisa Abend
- Time
As vacationers threaten to turn Europe into a theme park, the continent is pushing back, says Lisa Abend.
Exclusive
Monarch: lessons to be learnt
- Article
- 25 May 2018
- Rhys Griffiths
Rhys Griffiths considers how the collapse of Monarch Airlines impacted travel companies and their customers.
Exclusive
Areas where Artificial Intelligence (AI) will help the hotel industry
- Article
- 23 Apr 2018
- Julie Sickel
- Business Travel News
Report on how hotels are testing out AI technology: chatbots, virtual assistants and even for revenue management.
Exclusive
Will AI redefine buyer-supplier dynamics?
- Article
- 23 Apr 2018
- Elizabeth West
- Business Travel News
How artificial intelligence can help buyers and suppliers in the travel industry with revenue management.
Exclusive
Prune the brand portfolio?
- Article
- 01 Mar 2018
- Chekitan S Dev
- Harvard Business Review
The article discusses the actions of a fictionalized company in the global hotel industry following its acquisition of another hotel, with a particular focus of the company's portfolio strategy of examining its various brand name hotels. It discusses consumer attitudes towards different hotel brands, including in regard to investing in various hotels.
Exclusive
Iron chefs: How automation is transforming the restaurant industry
- Article
- 01 Dec 2017
- Alana Semuels
- Atlantic
Many tasks in the restaurant and hospitality sector are already being carried out by robots - here's some examples.
Exclusive
Aviation industry report sounds Brexit alarm bells
- Article
- 31 Aug 2017
- Gary Noakes
- Travel Trade Gazette UK and Ireland
With the UK in the throes of negotiating its exit from the EU, Gary Noakes explores some of the possible developments affecting the UK travel industry.
Exclusive
The Priceline party: The world's largest online-travel company
- Article
- 29 Jul 2017
Priceline boasts a 96% gross margin and its market value has risen above $100bn, yet it goes relatively unnoticed in the media compared to titans like Google, Facebook and Amazon.
Exclusive
The serviced apartment sector in Europe: no longer the underdog?
- Article
- 19 Jul 2017
- Nicole Perreten
- HVS Global Hospitality Report
A look at the recent trends and transaction evidence in the European serviced apartment sector, along with an overview of the number of new apartments currently in the development pipeline.
Displaying 1-30 of 56 results
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- Package Travel Directive & Regulations (PTD/PTR)
- Payment Services Directive 2 (PSD2)
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