ICAEW.com works better with JavaScript enabled.

Referral compliance tool - RQ

RQ is a compliance-first referral-management platform, developed in partnership with ICAEW, that helps accountancy firms manage, track, and turn referrals into a strategic, auditable asset. It integrates with everyday tools to log referrals, capture client consent, track any benefits (such as commissions or fee shares), and maintain a full audit trail.
RQ logo
Find out more:
ICAEW members enjoy RQ Core for free

ICAEW DPB regulations

Firms that make referrals may be required to obtain a DPB licence from the ICAEW. Please refer to the resources below to help ensure your firm complies with regulatory requirements.

Why use RQ?

  • Mitigate regulatory risk: Referrals can easily stray into regulated territory, creating obligations and liability. RQ helps ensure these risks are managed properly.
  • Improve transparency & client trust: Documented referral relationships and benefit disclosures strengthen credibility and build client confidence.
  • Turn referrals into growth: A structured process makes referrals scalable, highlights trends, and supports new partnership opportunities.
  • Reduce friction and overhead: Automatic record-keeping and audit-ready registers save time and reduce administrative burden.
  • Member benefit: ICAEW members have access to core functionality of RQ free of charge.

How RQ works?

  • Referral detection & logging: Captures and records referral activity seamlessly in the background.
  • Client consent & benefit disclosure: Records client consent and ensures benefit arrangements are transparent.
  • Due diligence & partner tracking: Centralises information on third-parties and referral partners, with due diligence built in.
  • Audit / reporting ready: Generates reports and registers that provide full traceability for compliance and reviews.
  • Easy deployment, minimal disruption: Works with existing tools and processes, so firms can adopt it quickly.

Key resources

Platform demo & Member stories

Get started today

Visit the RQ webpage to find out more

Get started