First broadcast on 13 September 2019
In principle, RPA digital workers could perform a range of routine tasks freeing up staff to perform more varied and interesting tasks. However, implementing RPA can be difficult. Deciding on which processes to automate, project management and scaling up pilots are all challenging. In addition, the impact on existing staff needs to be carefully managed. In this brief webinar we explore some of the key concepts and issues surrounding RPA.
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