Act in the public interest
As a professional membership organisation, we believe in acting responsibly, in the best interests of our members and the general public. We are responsible for protecting the public by ensuring that members maintain the highest standards of professional conduct and competence.
How to make a complaint about an ICAEW Chartered Accountant or member firm.
Disciplinary process FAQs (complainants)
This page answers some of the questions complainants ask when they’ve made a complaint about an ICAEW member or member firm.
Disciplinary process FAQs (members)
This page answers some of the questions ICAEW members and ICAEW member firms ask when they’re the subject of a complaint.
Investment business compensation scheme
Details of the compensation scheme operated by ICAEW, ICAS and ICAI.
A simpler tax system
Ethical and sustainable business.
ICAEW Chartered Accountants as partners in growth.
ICAEW General Election Manifesto
This manifesto identifies what we see as the biggest priorities for the next government.
ICAEW provides international leadership that shapes the future of accountancy and finance.
Promoting dialogue and debate.
Skills for growth
ICAEW supports people, from every part of society, to become tomorrow's business leaders.
Smarter public spending
Transparency and accountability in the public sector.
We advise on business support to help SMEs and entrepreneurs drive economic growth.
Information about public hearings, future public hearings, and disciplinary orders.
PA - standards and regulations
PA is a scheme of practice review applicable to all members in the UK.
Details of ICAEW's Fee Arbitration and Fee Dispute scheme.
Independent arbitration scheme
If you've made a complaint but your dispute falls outside the remit of our disciplinary processes, you can resolve it through our Independent Arbitration Scheme.
ICAEW’s mediation service can help you resolve any type of commercial dispute without having to go to court. Anyone can use it, whether they’re an ICAEW member or not.
Find out how we can help you resolve disputes through mediation and arbitration.
PII is compulsory for all members who have a PC and are engaged in public practice.
International capacity building
We have delivered capacity building projects across Europe, Asia and Africa.
A - Z
A-Z listing of regulations, standards and guidance online.