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Whether it’s performance or policy, there’s rarely an episode of The Tax Track that doesn’t mention HMRC. In this special episode we talk to one of the senior leaders at HMRC, Jonathan Athow, Director General for Customer Strategy and Tax Design.
The government’s stated priorities for HMRC are to modernise and reform the tax system, improve customer service and close the tax gap; Athow explains how HMRC intends to deliver on those priorities, and crucially, what this means for ICAEW members.
You can read the full transcript of this episode here.
Stephen Relf, Technical Manager, Tax, ICAEW
Jonathan Athow, Director General, Customer Strategy and Tax Design, HMRC
Natalie Chisholm
Episode recorded 21 August 2025
Episode published 3 September 2025
All views expressed on this podcast are those of the contributors and don’t necessarily reflect those of ICAEW or its members.
