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Building a resilient organisation

How to build a resilient organisation – one that is both sustainable and prosperous – is the central focus of this eBook. It helps readers to understand resilience within organisations and how it can be measured, assessed and enhanced.

ICSA Solutions

ICSA Solutions are an innovative series of ebooks that provide immediate access to all the necessary information on a particular topic; offering practical guidance, case studies and time-saving checklists.

Building a resilient organisation

James Crask, Charley Newnham, Jack Armstrong and Dr. Paul Robertson
ICSA Publishing Ltd, 2014

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1. The quest for resilience

Chapter 1 discusses resilience and why it matters for organisations that want to ensure a long-term presence.

2. Understanding resilience

Chapter 2 further explores organisational resilience and how to define it. What leaders need to do to set their organisation on the right path for resilience is also discussed.

3. Focusing on resilience

Chapter 3 looks at how to identify resilience and whether an organisation's processes are adequate in protecting and enabling its long-term future.

4. Assessing resilience

Chapter 4 looks at how organisations can measure whether current levels of resilience are enough.

5. Summary and getting started

Chapter 5 offers ideas on how to move forward in terms of ensuring the right organisational resilience is in place.

Practical tools and other customisable content

This publication includes the following customisable content:

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You are permitted to view, print and download this eBook for your personal use. Unless you have the permission of the copyright owner, you may not re-transmit the publication to anybody else.


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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission, in writing, from the publisher. This publication is a general guide and is correct at the time of writing.


The publication does not necessarily deal with every important topic or cover every aspect of the topics with which it deals. It is not intended to provide legal advice and should not be treated as a substitute for legal advice. Legal advice should always be sought before taking action based on the information provided. The authors bear no responsibility for errors and omissions.

The Institute of Chartered Accountants in England and Wales (as distributor) disclaims all liability for any errors or omissions.