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Credit management

Find out more about credit management and control with our selection of articles and guides to help you identify best practice, techniques and tools to apply to your business.

What's on this page?

  • eBooks
  • Online articles
  • Useful links
  • Articles and books in the Library

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Featured article

Credit management balancing act
David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something for commercial credit management teams should aspire to. Rather than turning down all high risk deals, assess supporting those which offer a sufficiently high reward.

You will need to be logged-in to the website to access the full range of articles available online.

Featured link

Credit control catch up
A six-part series from AccountingWeb on the essentials of the credit control function. 


The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Intelligent credit scoring : building and implementing better credit risk scorecards.

This book presents a business-oriented process for the development and implementation of risk prediction scorecards. Credit scoring is now a very common tool used by banks, Telcos, and others around the world for loan origination, decisioning, credit limit management, collections management, cross selling, and many other decisions.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Taking responsibility

Article reporting on credit management's request to the CICM Think Tank and the wider credit community about the Corporate Social Responsibility (CSR) and its relevance to today's business environment. Topics include the importance of the Corporate Social Responsibility in the engagement of staff.

Free up cash

Renita Wolf covers best practices to help your company manage working capital effectively.

Balancing act

David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something commercial credit management teams should aspire to.

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Useful links

Asset Based Finance Association (ABFA)
UK based trade association for businesses providing "factoring, invoice discounting and asset based lending". The website provides industry news, quarterly statistics covering the UK and Irish markets and a list of training courses.

Get paid! A guide for owners and managers of small businesses
GOV.UK guide from 2012. Contains tips and advice for small businesses from both suppliers and customers.

Hays Accountancy & Finance Salary Guide
Includes hiring trends over the past 12 months as well as pay bands in credit management. Requires free registration to download.

Chartered Institute of Credit Management
UK association for the credit management profession. Produces a quarterly ICM Credit Managers’ Index which provides a detailed insight into the attitudes and confidence of UK credit managers.

Atom Content Marketing guides

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports through our document supply service.

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If you're having trouble finding the information you need, ask the Library & Information Service. Contact us by telephone on +44 (0)20 7920 8620, by web chat or by email at library@icaew.com.

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