ICAEW.com works better with JavaScript enabled.

Reputation management

A collection of books, articles, guides and links on reputation management.

What's on this page?

  • eBooks
  • Online articles
  • Useful links
  • Articles and books from the Library

Contact the Library

Expert help for your enquiries and research.

E  library@icaew.com

T  +44 (0)20 7920 8620

Featured article

Reputation Management And The Board
Article highlighting the ways of corporate reputation management including positive outreach, regular assessment, and strong management. Topics discussed include issues relating to the loss of public trust; role of senior management in avoiding the corporate disasters; and the business issues such as quality and product safety, reputational concerns increasingly address moral or ethical concerns.

You will need to be logged-in to the website to access the full range of articles available online.


The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Advising the wealthy client: a handbook for working with the ultra wealthy

Countries are racing to disclose bank accounts to garner more tax income and the politics of being in the “1% club” are not always positive. Yet these are important clients with important needs. This comprehensive new handbook, featuring contributions by leading private client advisers. The book explores risk and reputation management, addresses diminished capacity and provides an evaluation of the wealth infrastructure, the philanthropic framework and the future of global investing. This handbook will provide essential reading for all private client advisers, wherever they are based.

Corporate reputation, the brand and the bottom line

The book introduces the basic principles of reputation management and shows how a strong reputation can be achieved. It coves policies for board effectiveness, long-term reputation management, public relations planning, marketing and public relations, talent management, public affairs, crisis management, and personal development tips for building strong communication skills.

Leading corporate turnaround: how leaders fix troubled companies

Focused on corporate recovery from a leadership point of view. Contains chapters on the turnaround framework, crisis management, implementing organisational change, and financial restructuring. Based on over 80 interviews with corporate recovery practitioners.

Showing 3 of 4 items

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Oversight of reputation in riskier times

The article discusses the practice of overseeing the management of reputation risk in riskier times.

Preventing slow-burn reputation risks

The article offers the suggestions towards preventing slow-burn reputation risks in business. It mentions about a culmination of numerous decisions that aligned with company goals, and considering the long-range potential consequences; and also highlights a slow erosion of quality due to shortcuts, reduced sampling, or less auditing and testing.

Data ethics: risk management for the algorithmic age

The article discusses the risks posed by big data analytics to businesses. Topics covered include how big data analytics can harm individuals in ways such as privacy invasion, manipulation and bias, the threats that it can bring to individual consumers and to the reputation and brand of the companies, and the need for companies to educate themselves about human rights frameworks and other ethical philosophies when managing big data risks.

Showing 3 of 26 items

Useful links

Britain's Most Admired Companies
Dedicated microsite for the annual peer-perception study of Britain’s leading companies which has been running since 1990. The survey is published in Management Today annually. The survey includes tables illustrating: Britain's Most Admired Companies, Britain's Most Admired Companies by sector, Britain's Most Admired Companies by Category (categories range from quality of management to value as a long-term investment)

Corporate Reputation Review
Leading international journal on reputation management published by Springer Publications which features best practice, surveys and articles on topical issues. The website provides a taster of forthcoming topics and links through to full table of contents listings for previous volumes.

Global Rep Trak
Survey from the Reputation Institute which reveals how stakeholders perceive companies. A selection of reports are available to download.

Oxford University Centre for Corporate Reputation
Independent research centre established in January 2008. Site provides access to articles from Reputation Magazine which is published termly plus papers and case studies.

Reputation Institute
Official website of the private research organisation founded by Stern School of Business. The website features a Knowledge Center which holds a library of resources and publications on reputation management.

Effective PR
Business guide from Atom Content Marketing.

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports through our document supply service.

Can't find what you are looking for?

If you're having trouble finding the information you need, ask the Library & Information Service. Contact us by telephone on +44 (0)20 7920 8620, by web chat or by email at library@icaew.com.

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.