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Temporary compliance issues: when and how to apply for a regulatory dispensation

If you or your firm can no longer comply with certain regulatory requirements, you may be able to apply for a dispensation to continue providing regulated services while the issue is resolved. Read our guidance to understand eligibility and timescales and how to apply.

At a glance

  • A temporary dispensation is designed to be used in unplanned scenarios where non-compliance happens inadvertently.
  • If granted, a dispensation allows a firm or insolvency practitioner to continue to provide the relevant regulated service, with necessary safeguards, while it takes steps to remedy the non-compliance.
  • After the problem has been identified, you must wait until the dispensation has been granted before carrying out the relevant regulated activity.
  • Dispensations are not suitable for use during planned restructuring, mergers and acquisitions.
  • If the issue is not resolved before the dispensation ends, ICAEW may start the process of deregistration or withdrawal of a licence.
  • There is a maximum time period for some dispensations eg, for audit eligibility issues.
  • A temporary dispensation is not available for anti-money laundering supervision.

Who can apply for a dispensation?

A regulated firm may apply for a dispensation when it can no longer comply with one or more of the requirements of the:

  • Audit Regulations
  • Local Audit Regulations
  • DPB (Investment Business) Handbook 
  • Legal Services Regulations
  • Licensed Practice Handbook
  • An insolvency practitioner (IP) may apply for a dispensation when they cannot comply with one or more of the Insolvency Regulations.

An insolvency practitioner (IP) may apply for a dispensation when they cannot comply with one or more of the Insolvency Regulations.

Who should complete this form:

  • The relevant compliance principal for the regulated area where a dispensation is being sought should complete this form.
  • If the firm is applying for a dispensation in multiple areas a relevant compliance principal should complete the form.
  • If an audit dispensation forms part of the request, the audit compliance principal must make the application.

Applying for a dispensation to use the ‘Chartered Accountants’ description

If your firm has a compliance issue with the Regulations Governing the Use of the Description of Chartered Accountants and ICAEW General Affiliates, you should check if you need to apply for a dispensation and if so, use the ‘Use of the description’ form to do so.

When should you notify ICAEW about a temporary compliance issue?

The firm or IP should notify ICAEW as soon as possible after the situation arises, which means they are no longer able to comply with the relevant regulations or handbook. For audit, local audit and legal services firms, the notification should be made within 10 business days of the situation arising.

What information should you provide in your dispensation application?

The compliance principal or IP will need to explain:

  • what has happened and when;
  • the steps that will be taken to remedy the position and to ensure future compliance with the requirements; and
  • provide details of the safeguards that will be put in place to ensure that no clients or third parties would be adversely affected by a dispensation being granted.

What happens at the end of the dispensation period if the issue is not resolved?

If the firm or IP has not resolved the issue or non-compliance by the date the dispensation ends, and where the dispensation cannot be extended, ICAEW will start the process of deregistration or withdrawal of licence.

Important information for audit firms

Where an audit firm has ceased to meet one or more of the eligibility requirements of regulation 2.02 or 2.03 for more than 90 days, a dispensation cannot be issued. In these circumstances, ICAEW will start the process of deregistration.

The firm must not conduct any statutory audit work until its eligibility status is resolved and specifically it must not sign any audit reports if it has been ineligible for more than 90 days.

Anti-money-laundering (AML) supervision

If ICAEW currently supervises the firm for AML automatically because it is a member firm and the firm does not have a separate AML supervision contract, it should check whether it still meets the member firm definition in ICAEW’s Principal Bye-laws.

Please note that temporary dispensations, allowing a firm to continue to be supervised for AML while a matter is resolved, are not available. If a firm ceases to meet the definition of member-firm, then it will need an AML supervision contract and should contact us as soon as possible to regularise the position.

Apply for a dispensation

Length of time dispensation can be granted by regulated area

Regulated area  Length of time of dispensation
Audit
  • 90 days* from the date the situation first arose** for matters relating to Audit Regulations 2.02 and 2.03.
  • For any other regulation, the dispensation period will be set by the Audit Registration Committee.
  • No dispensation can be issued where the firm has ceased to meet one or more of the eligibility requirements of Audit Regulations 2.02 or 2.03 for more than 90 days.

*This is a Companies Act requirement and cannot be extended.

** The date the situation first arose, is the date when the firm ceased to meet the eligibility requirements of the Audit Regulations.

Local Audit
  • 90 days from the date the situation first arose** for a matter relating to the additional eligibility requirements for a local auditor (as set out in regulation 2.03).
  • For any other regulation, the dispensation period will be set by the Audit Registration Committee.

**The date the situation first arose is the date when the firm ceased to meet the eligibility requirements of the Audit Regulations.

DPB (Investment Business)
  • 90 days for matters relating to sections 2.03b to 2.03e or 2.07a.
Legal services
  • 90 days
Licensed practice
  • Specified time to be determined by ICAEW.
 Insolvency
  • The period will depend on how long the Licensing Committee considers the licence holder will need to remedy the non-compliance. The dispensation may be extended at the Licensing Committee’s discretion but may not last for a total of more than 90 days without review by the Licensing Committee, starting from the date the non-compliance first arose.

Apply for a dispensation

Use this form to apply for a dispensation to continue providing regulated services while your issue is resolved.

Apply now