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Using soft skills for personal gain

There have always been people sceptical about the value of soft skills. Anne Taylor explores how to put them to practical effect in business.

You could go out of your way to read about the science behind acquiring soft skills, but there are some techniques you can try in the meantime to improve your interactions with others. Here are a couple of quick things you can do:

Anne Taylor, ICF-qualified executive coach and founder and director of Directions Coaching