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Employee performance management

Find out how to manage the performance of employees at work with our selection of articles, books and online resources.
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Latest on employee performance management

Read our latest features and articles on employee performance management.
Access resources to help you meet ICAEW CPD requirements
Free CPD: essential skills for people managers
  • Article
  • 13 Nov 2024
People skills, such as the communication, empathy, flexibility and active listening, are essential for line managers wishing to lead happy, productive teams. Brush up on your soft skills with these free Continuous Professional Development (CPD) resources.
AI masterclass Jenny Blewett FCA, Head of Finance at Costello Medical talks about how she uses generative AI to help her set performance objectives for her and her team
Masterclass 2: Setting better performance objectives
  • Article
  • 30 Oct 2024
Jenny Blewett FCA, Head of Finance at Costello Medical talks about how she uses generative AI to help her set performance objectives for her and her team.
Preventing and navigating burnout: a manager’s guide
  • Article
  • 22 Feb 2024
It’s important to role model the behaviour that managers wish to encourage in their teams, says caba, the occupational charity supporting ICAEW accountants.
A team of office workers in a meeting
Hybrid working and employee monitoring: what to be aware of
  • Article
  • 26 May 2021
Kirstin Gillon explores how to balance productivity and privacy with employee monitoring in the new hybrid workplace.
Government changes basis on which projects are given the go-ahead
  • Article
  • 23 Feb 2021
24 February 2021: ICAEW supports the updates made to improve the appraisal process of the government’s projects, policies and programmes with more emphasis placed on the levelling up agenda and climate.
Exclusive Measuring employee productivity at home
  • Article
  • 16 Feb 2021
How do you keep an eye on employees when they are working at home?
Exclusive How to deal with people problems
  • Article
  • 06 Apr 2020
Handling people well will make things go right
Exclusive Performance: incentives and rewards
  • Article
  • 03 Jan 2013
It is important that organisations link incentives and rewards to performance. If we fail to reward and recognize what we see as important then we quickly create a disconnect between company objectives and behaviours, as people focus on what is rewarded. However, if companies have created sound BPM systems, linked to their strategy and measured through meaningful KPIs, then they can use those to reward and recognize performance.

Reports

Exclusive Special Report 64: Managing People
  • Report
  • 2019
  • PDF (1,487kb)
Managing people is one of the most important skills needed to successfully navigate your way to the top of the corporate ladder. This report provides practical tips and advice on topics such as team management, dealing with difficult people and the effect of technology on recruitment.
Finance business partnering - a guide
  • Thought leadership report
  • 2018
  • PDF (2,833kb)
This report provides practical advice for those considering business partnering initiatives and those looking to improve their approach.
Exclusive Special Report 56: Soft skills that FDs need
  • Report
  • 2017
  • PDF (5,953kb)
A special report looking at the soft skills that FDs need to succeed
Business Performance Management: When not to measure
  • Report
  • 2017
  • PDF (1,936kb)
This report sets out a series of ways in which we can better understand performance management and control, extending beyond the naturally dominant themes of measurement and key performance indicators (KPIs). Sometimes we may have to confront, and accept, that not everything relevant can be measured
Exclusive Special Report 52: People and skills
  • Report
  • 2016
  • PDF (4,295kb)
This quarterly report deals with recruiting and retaining the right staff with good practical tips and advice from a variety of specialists.
Exclusive Special report 43: 21 years - a celebration
  • Report
  • 2013
  • PDF (1,092kb)
This quarter's special report is a 21 anniversary special, reproducing some of the best articles that we've published since our inauguration in 1992.
More reports

Webinars

Managing talent in a hybrid world
  • Podcast
  • 2023
In this Insights In Focus episode, we discuss best practice in hiring, training and safeguarding talent under hybrid working.
Exclusive Better people management
  • Webinar
  • 2020
Practical ways to help improve your people management skills including being able to deal with difficult situations.
Exclusive Difficult conversations
  • Webinar
  • 2018
This webinar provides practical tips on how to deal with difficult conversations. It took place on 11 July 2018.
More webinars

eBooks

The ICAEW Library & Information Service provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Exclusive Performance management
  • eBook chapter
  • 2017
  • Barry Cushway
  • Kogan Page
  • Employers Handbook
This chapter looks at the importance of managing performance, the performance management process and training and development.
Exclusive Reward management
  • eBook
  • 2014
  • Michael Rose
  • Kogan Page
Understanding and implementing effective reward strategies in your organization.
Exclusive How to engage, evaluate and align employees
  • eBook chapter
  • 2014
  • Anne Francke
  • FT Press
A chapter covering: how to get employees more engaged; how to do a meaningful performance review that improves performance; how to align employees and ensure decision making clarity.
Exclusive Conversations about job performance: a communication perspective on the appraisal process
  • eBook
  • 2012
  • Michael Gordon, Vernon Miller
  • Business Expert Press
A new approach to job appraisals for practitioners and advanced students.
Exclusive Effective people management
  • eBook
  • 2011
  • Pat Wellington
  • Kogan Page
A short guide to team management and leadership.
Exclusive Essentials of business ethics: creating an organisation of high integrity and superior performance
  • eBook
  • 2009
  • Denis Collins
  • John Wiley and Sons
A practical guide to managing ethics in organisations.
Exclusive First-time manager's guide to performance appraisals, The
  • eBook
  • 2008
  • Diane Arthur
  • Amacom
Guide to performance appraisals from a US perspective.
Exclusive Strategies for managing performance
  • eBook chapter
  • 2006
  • Michael Armstrong
  • Kogan Page
  • Strategic Human Resources Management
This title provides guidance on combining human resource management with business strategy. This chapter deals with strategies for managing performance and looks at the definition of performance management, the purpose, the scope and the process of performance management.
Terms of use

You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

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External resources - Acas guidance

Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.
Acas guide on managing people
  • Website
Acas guide covering how to motivate staff and improve staff performance.
Acas guide to induction
  • Website
Acas advice for employers on how to settle in a new employee once they have accepted a job offer.
Appraisals templates
  • Website
Acas template appraisal forms and an appraisal questionnaire for managers and employers to use.
Capability procedures
  • Website
Acas advice on how to manage capability issues - a procedure based on encouraging their employee to improve.
Managing staff who work from home
  • Website
Acas guidance on how managers can support staff, manage and monitor performance, and keep in touch.
Measuring staff performance
  • Website
Acas guidance on considerations to make when setting performance measurements, setting objectives and performance conversations. A draft record of performance is included.
Terms of use

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

External resources

Centre for Business Performance
  • Website
  • Centre for Business Performance
Based at the Cranfield School of Management, the Centre for Business Performance specialises in the design, implementation, use and ongoing maintenance of performance measurement and management systems.
Chartered Institute of Personnel and Development (CIPD)
  • Website
  • CIPD
The CIPD website features news, training courses and research publications on a wide range of employment issues including including diversity, performance management, employee relations, recruitment and training.
People Management
  • Website
  • CIPD
Free online magazine of the Chartered Institute of Personnel and Development (CIPD), with latest news, employment law updates and viewpoints.
People Management
  • Website
  • CIPD
Free online magazine of the Chartered Institute of Personnel and Development (CIPD), with latest news, employment law updates and viewpoints.
Performance management
  • Website
  • Personnel Today
Articles and features on employee performance management from Personnel Today magazine
Performance management
  • Website
  • Chartered Institute of Personnel and Development
Factsheets, podcasts and reports from the CIPD on performance management, covering such topics as: competence and competency frameworks, performance appraisal and 360 degree feedback. Registration required for access to content .
Terms of use

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

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