ICAEW.com works better with JavaScript enabled.

Hidden value - Customer engagement

This Business and Management Faculty webinar took place on 6 June 2017.


The key to success with stakeholders (including customers) is shifting from 'servant' to real 'partner' relationships with them. In this way, you build a peer-to-peer relationship, right from the first meeting. This webinar will demonstrate how you can stand out from the crowd and build solid partnerships with your key stakeholders.