Report or find help to solve a tax problem
Guidance on how to report HMRC service issues, get help with technical tax issues or the impact of new tax legislation and how to resolve client specific or widespread problems.
Options for reporting problems with HMRC online services, getting through to HMRC on the phone, getting replies to letters and other correspondence, or other HMRC service issues; use one of these following channels to report the problem:
The HMRC online forum provides agents with the opportunity to raise potential widespread issues with tax systems and processes, to post evidence in support of issues raised by other agents, and to receive updates on these issues from HMRC.
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This content is not freely available. To access 'Report or find help to solve a tax problem' you need to be one of the following:
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ACA student
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This content is available to ACA students. If you want to start the ACA qualification there are several routes you can take
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Business and Finance Professional
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An internationally recognised designation and professional status from the ICAEW.
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ICAEW member
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Gain access to world-leading information resources, guidance and local networks. 98% of the best global brands rely on ICAEW chartered accountants.
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Tax Faculty
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Expert guidance and a wealth of technical and practical resources and support you can trust to keep you on top of tax.