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eBooks from Ebook Central

We offer instant, full text access to hundreds of eBook titles on key business and reference topics. The eBooks from Ebook Central are available online to ICAEW members and ACA students.
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You can also browse all of the eBook titles that we offer from different publishers and suppliers in our A-Z of eBooks.

Frequently asked questions

If your problem is not covered here, please contact the Library's enquiry team at library@icaew.com.

  • Do I need to download anything to read your eBooks?

    You don't need to download anything to read Ebook Central eBooks online.

    You will need to have a PDF reader such as Adobe Acrobat Reader installed to download Ebook Central eBook sections or chapters for offline reading or printing. If you do not already have it, you can download the program free of charge from the Adobe website.

    Download Book

    There is a 'Download Book' option which allows you to temporarily download a full copy of an eBook for offline reading on a laptop or desktop computer. To use this, follow these instructions:

    1. Click on the 'Download Book' button, which appears both under and to the right of the eBook's cover photo on each eBook Detail landing page. A message will appear saying ‘Please open this book before downloading’ – click on the ‘Open book’ button to do this.
    2. Once you have opened the eBook, select the Download button, which is the first icon on the top icon bar: 
      Ebook Central download icon
    3. You will be prompted to download Adobe Digital Editions (ADE) first, if you haven’t before. This is a free eBook reader which can be used to read eBooks you download from library websites or popular booksellers.
    4. You will also be prompted to create a free Ebook Central account, or login to your account if you already have one. You can then click the 'Download Your Book' button to download the eBook as an .acsm file, which should appear in your computer's downloads folder.

      Ebook Central Download Your Book button

    5. Lastly, you need an Adobe ID to open a downloaded eBook in Adobe Digital Editions. The Proquest Ebook Central support section has instructions on creating an Adobe ID.
    6. Once you have opened the eBook within ADE, you will see a message telling you how long the loan is available for:

    Ebook Central Adobe Digital Editions

    After this time period expires, the book will no longer be available within ADE and you will need to access it again via the ICAEW website.

    For further information, please see the Proquest Ebook Central support page on Full-Download - how to download a book for offline reading.

  • How much of an eBook can I download or print?

    Copy, print and download limits

    Publishers and copyright owners determine how much of any particular document can be copied, downloaded or printed.

    When you view the entire book online using the 'Online reading' option, the 'Details' left panel shows the full range of copy and print limits for the book in the 'Online allowances' section:

    printing allowances Ebook Central pages

    When you print or download pages, a pop-up window will tell you the maximum number of pages permitted. If you try to print more than the maximum number, you will see the following error message: 'Sorry, your entry exceeds your print allowance for this title'.

    For further information, please see the Proquest Ebook Central support page on User copy, print and download limits.

    Download Book

    There is a 'Download Book' option which allows you to temporarily download a full copy of an eBook for offline reading on a laptop or desktop computer. To use this, follow these instructions:

    1. Click on the 'Download Book' button, which appears both under and to the right of the eBook's cover photo on each eBook Detail landing page. A message will appear saying ‘Please open this book before downloading’ – click on the ‘Open book’ button to do this.
    2. Once you have opened the eBook, select the Download button, which is the first icon on the top icon bar: 
      Ebook Central download icon
    3. You will be prompted to download Adobe Digital Editions (ADE) first, if you haven’t before. This is a free eBook reader which can be used to read eBooks you download from library websites or popular booksellers.
    4. You will also be prompted to create a free Ebook Central account, or login to your account if you already have one. You can then click the 'Download Your Book' button to download the eBook as an .acsm file, which should appear in your computer's downloads folder.

      Ebook Central Download Your Book button

    5. Lastly, you need an Adobe ID to open a downloaded eBook in Adobe Digital Editions. The Proquest Ebook Central support section has instructions on creating an Adobe ID.
    6. Once you have opened the eBook within ADE, you will see a message telling you how long the loan is available for:

    Ebook Central Adobe Digital Editions

    After this time period expires, the book will no longer be available within ADE and you will need to access it again via the ICAEW website.

    For further information, please see the Proquest Ebook Central support page on Full-Download - how to download a book for offline reading.

  • How can I download pages?

    To download individual pages you can click on 'Online Reading' to view the entire book online and then use the 'Chapter Download' or ‘Print to PDF’ options from the top menu bar. 

    Alternatively you can use the PDF Chapter Downloads option from the eBook Detail landing page, which lists each chapter along with a 'Download PDF' icon. The Availability section tells you how many pages are available for download (this is determined by publishers/copyright holders). 

    downloading Ebook Central pages

    You will need to have a PDF reader such as Adobe Acrobat Reader installed to view eBook chapters downloaded for offline reading. If you do not already have it, you can download the program free of charge from the Adobe website.

    For further information, see the Proquest Ebook Central support pages on Printing or downloading a chapter or page range.

    Please note: You must not exceed the maximum number of pages specified.

  • How can I print pages?

    To print pages, click on 'Read Online' to view the entire book and then click on the ‘Print to PDF’ printer icon from the top menu bar. A pop-up window will appear allowing you to select the current page, page range or chapter and providing information on the maximum number of pages that can be printed:

    Ebook Central printing to pdf

    When you view the book online, the left 'Details' panel shows the full range of copy and print limits for the book in the 'Online allowances' section:

    printing allowances Ebook Central pages

    Alternatively you can download individual chapters or sections using the 'PDF Chapter Downloads' option from the eBook Detail landing page. You can then open the downloaded pages and use the ‘Print’ option in your PDF reader.

    You will need to have a PDF reader such as Adobe Acrobat Reader installed to view eBook chapters downloaded for offline reading or printing. If you do not already have it, you can download the program free of charge from the Adobe website.

    For further information, see the Proquest Ebook Central support pages on Printing or downloading a chapter or page range.

    Please note: You must not exceed the maximum number of pages specified.
  • Can more than one person at a time access an eBook?

    Yes. The Ebook Central Detail landing page for each eBook gives information about how many copies of the book ICAEW has access to:

    Ebook Central available copies

    If all the copies are currently being viewed you will see a message saying 'Sorry, this ebook is currently in use'.

  • If a new edition is published will the eBook be automatically updated?

    No, eBook editions are published in the same way as new editions of printed books.

  • I can't access an Ebook Central eBook

    If you can't access an eBook there are a number of potential causes and solutions, which are outlined below.

    1. Are all the eBook copies currently in use?

    The Ebook Central Detail landing page for each eBook gives information about how many copies of the book ICAEW has access to:

    Ebook Central available copies

    If all the copies are currently being viewed by other members you will see a message saying 'Sorry, this ebook is currently in use'. 

    2. Does your computer or network block referral information?

    Our website gives access to eBooks through a system called referring URLs – it allows you to access the eBooks service when you click on links on certain authorised web pages. When you click on an eBook link, our Ebook Central service provider, ProQuest, checks its database to see whether the web page hosting that eBook link (the referring URL) is authorised to allow access or not. Some firewall or privacy software, including a number of Norton products, will block this kind of referral information. 

    What can I do if my computer or network is blocking referral information?

    We advise you to consult the support available from your firewall or internet security software suppliers for further advice on how to configure firewalls or internet security software to allow access.

    You may need to create an exceptions list in your firewall or internet security software (this might also be called a white list or allow list or always allow). You should include www.icaew.com and the web domain of https://ebookcentral.proquest.com

    For further information, please see the Proquest Ebook Central support page on Troubleshooting access to viewing ebooks.

    Please note that the Library Enquiry Team is unable to provide technical support to help you configure your firewall software. If you still have a problem with access to our e-resources we suggest you contact the supplier of your firewall product directly.

  • I see a message that says this title is not available?

    Is a Ebook Central collection already available from your computer network?

    If your company, organisation or institution already provides access to a Ebook Central collection through your computer network this may prevent you from gaining access to our eBooks. This is due to a conflict between subscriptions, which will always default to your company, organisation or home institution's eBook collection. You will need to login to the ICAEW website from a computer that is not on or connected to your organisation's network. 

    If Ebook Central is not already available on your computer network, please contact the enquiry team at library@icaew.com with as much information as you can about the title you were trying to access and the problems you encountered and we will investigate further.

  • I can see the contents panel but the pages are not displaying

    Some users have found that they can get in to the eBooks service and see all the options (such as the left-hand contents panel) but they are unable to see the actual eBook pages. Instead, the frame where the pages should display is empty apart from a red cross in the top corner.

    This error can occur if:

    • the default internet setting for viewing PDF files in your browser has been changed; or
    • your Adobe software has been updated and the previous version has not been completely removed.

     

    Please check that the preferences in your internet browser have not been altered so that PDF files do not open in the browser window. The settings that you need to check will vary between browsers and browser versions (for example, this may be a tick box labelled ‘display PDF in browser’ in your internet preferences).

    If your browser settings have not been altered you may need to carry out a complete un-install of Adobe Reader or Acrobat and then run a fresh install of the latest version.

  • The eBook I was looking at has been locked

    The eBooks collection from Ebook Central uses a digital rights management (DRM) system to prevent usage that either breaches their terms and conditions or displays unusual patterns (for example, a number of consecutive pages being viewed at faster than normal reading speed).

    The DRM system can lock the eBook you are looking at in these situations and will display the following error message:

    Warning! The selected title is temporarily locked. Access to the selected title will be restored on ----.

    Access will be blocked by the system until the time specified on the error message. If this becomes a problem, please let contact the enquiry team at library@icaew.com.

  • Are accessibility options for screen readers available?
    An Accessibility Mode option can be turned on in Ebook Central by using a screen reader such as JAWS or VoiceOver. The screen reader can then be used to read the text on the screen and control navigation. 

    Please see the Ebook Central Accessibility Mode support page and demonstration video for more information on this mode.
  • I have a different problem

    If you have a different problem with our eBooks, please email our enquiry team at library@icaew.com. Please state the address of the page that you were looking at when the problem occurred, the error message that you received and any additional details of the problem to help us diagnose the problem.

    We have separate FAQs and information for each of our eBook publishers and suppliers:

     

    If you're having difficulties with using Business Source Corporate, EBSCO or our other online services and databases, please see the Online resources troubleshooting FAQ for help.

Terms of use

Use restrictions

Users shall be permitted to display and subject to individual publishers restrictions download, copy, or print out, for Users’ own research or study only, e-content from the applicable Ebook Central site(s) accessed hereunder. Neither Customer nor any Users may otherwise copy, transmit, rent, lend, sell or modify any materials or e-content from any Ebook Central site(s) or modify or remove any proprietary notices contained therein, or create derivative works based on materials therefrom. Proquest reserves the right to terminate this License if at any time any User downloads or prints out a substantial portion of any individual title or the applicable Ebook Central site(s) accessed hereunder. Neither Customer nor any Users may disseminate any portion of any title or the applicable Ebook Central site(s) accessed hereunder through electronic means, including mail lists or electronic bulletin boards and agrees not to restrict or inhibit any other User’s access to, or use of, the applicable Ebook Central site(s) accessed hereunder.

Disclaimer

These publications are for general guidance only. The Institute of Chartered Accountants in England and Wales disclaim all liability for any errors or omissions.

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