Marketing your practice
Marketing can help to get your firm in front of the businesses most likely to need your services. On this page you can find information on successful practice marketing and the services we provide to help you.
ICAEW technical helpsheet outlining the key principles governing the marketing of practice activities. Updated July 2021.
5 reasons for social media
Accounting Today, July 2018
Why a social media strategy could be an important business tool for your accountancy firm.
TikTok boom - and busts
An interview with Christian Rivera, whose US accounting firm is constantly pivoting to best serve its niche market of online sellers and influencers. He left a secure Big Four accounting firm job with the goal of running his own very specialized firm; here he explains the customer service and marketing learning curve he has been through.
How to prepare your firm's marketing budget and plan
Article gives 6 tips for researching and preparing a marketing plan and budget for an accountancy practice.
How to create content that connects with your ideal client
The article offers information on content marketing to connect financial planners with clients. Topics discussed include financial planning practice's marketing plan; develop avatars or case studies, to clearly define different members of core audience; and regular pulse-checks to marketing strategy related to website traffic, social media posts and email broadcasts.
Guide to practice management for small- and medium-sized practices
4th edition, 2018
IFAC publication with advice on building and growing your firm, the needs of clients, creating a brand, marketing and promotion.
Collection of guides from PracticeWeb on marketing for accountancy practices.
Accountancy profession online engagement benchmarking report
A 2013 PracticeWEB report summarising the results of a survey on online engagement. The report covers website content, social media, search engine marketing, cloud computing and online accountancy systems.
A further selection of resources on marketing (including checklists and eBooks) are available from the Sales and marketing section. The pages in this section cover brand management, marketing plans, customer care, researching your market, pricing and social media marketing.
The ICAEW Library & Information Service can provide mailing lists to help you target your marketing. Mailing lists can be produced using criteria such as turnover, industry sector and location.
Articles and books in the Library collection
Seven steps to successful selling
Economia, Dec 2013
How to see your firm through your clients' eyes and consider what your firm can offer which distinguishes it from its competitors.
Case studies : social media
Accounting Today, Feb 2013
Examples of firms using social media to promote themselves, communicate, generate client leads, and help with recruitment.
The pioneering practice
CreateSpace Independent Publishing Platform, 2018)
A step-by-step guide to the nine key marketing strategies your practice needs for success.
Professional services marketing: how the best firms build premier brands, thriving lead generation engines, and cultures of business development success
The book covers five areas: creating a marketing strategy, establishing a brand, implementing a marketing communications program, generating leads, and winning new clients.
Accountants, the natural trusted advisors: how proactive, value-added services can help you live up to your status
(Vivid Publishing, 2012)
Shows how to identify good clients, sell them your services and expand your footprint into niche markets.
Find more articles and books
To find out how you can borrow books from the Library please see our guide to book loans.
You can obtain copies of articles or extracts of books and reports through our document supply service.
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