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BPM tools

Tools to help you manage your business's performance.

KPI glossary

A glossary of terms related to Key Performance Indicators (KPIs), divided into the major subject areas.

Levers of Control

ICAEW 27-01-2016

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

Balanced Scorecard

Mike Bourne ICAEW 30-10-2015

The Balanced Scorecard is a framework for clustering business objectives, measures and targets under four perspectives.

KPIs

ICAEW 02-12-2015

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

Six Sigma

ICAEW 02-12-2015

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

Benchmarking guide

ICAEW 02-12-2015

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

Lean

ICAEW 02-12-2015

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

The performance prism

Mike Bourne ICAEW 17-12-2015

This BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.

Statistical Process Control

ICAEW 27-01-2016

The following BPM tool guide is one of a series produced for ICAEW by Professor Mike Bourne of Cranfield University.