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Discipline and grievance

Find out how to handle discipline and grievance issues at work with our selection of articles, books and online resources.
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Latest on discipline and grievance

Read our latest features and articles on discipline and grievance.
Government reaches ‘constructive’ compromise on unfair dismissal
  • Article
  • 01 Dec 2025
The unfair dismissal period will be reduced to six months from 24, rather than being a day-one right, following discussions between government and business representatives. However, lifting the compensation cap for unfair dismissal claims remains in place.
Have your say on revisions to ICAEW’s disciplinary sanctions
  • Article
  • 17 Jun 2025
ICAEW is consulting on changes to its Guidance on Sanctions, including the introduction of specific penalties for misconduct relating to professional conduct in relation to taxation (PCRT). The consultation closes on 23 June 2025.
Last call for practising certificates
  • Article
  • 12 Apr 2024
Members requiring a practising certificate have just over two weeks left to apply for one – and avoid the risk of disciplinary action.
ICAEW takes on CIPFA disciplinary investigations
  • Article
  • 29 Feb 2024
Oversight of all disciplinary cases received by CIPFA will now be carried out by ICAEW, following last year’s joint declaration on closer working.
Employment law pitfalls and how to avoid them
  • Article
  • 16 Nov 2021
Employment law specialists from Edwin Coe outline common mistakes and complex issues that employers may grapple with and how these can be avoided with a better understanding of the legal issues.
Exclusive Dealing with employee grievances
  • Article
  • 06 Apr 2020
How to sensitively handle situations

Reports

Exclusive Special Report 67- Problem solving
  • Report
  • 2020
This month’s special report focuses on solving problems of all shapes and sizes in the workplace. Whatever your position in the hierarchy, there are practical hints and tips included to make your day-to-day work easier and more efficient.
More reports

Webinars

Managing discipline
  • Speech or presentation
  • 30 Jun 2021
  • PDF (687kb)
View the accompanying slides to Managing discipline webinar.
Essential employment issues
  • Listing
  • 25 Feb 2019
This new ten minute webinar format is being used to deliver a series of “what you need to know” webinars on best practice for employment issues.
More webinars

eBooks

The ICAEW Library & Information Service provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Exclusive Dealing with grievances
  • eBook chapter
  • 2017
  • Barry Cushway
  • Kogan Page
This chapter looks at dealing with grievances and deals with grievance procedures, handling a grievance, bullying and harassment and appeals against grading.
Exclusive Handling disciplinary issues
  • eBook chapter
  • 2017
  • Barry Cushway
  • Kogan Page
This chapter looks at disciplinary issues and deals with rules, procedures, hearings, disciplinary action and appeals against disciplinary action.
Exclusive Deal with stress: how to improve the way you work
  • eBook
  • 2009
  • Gary L Cooper, Susan Cartwright
  • Bloomsbury Publishing
A guide to understanding and managing workplace stress.
Exclusive Tackle office nightmares: how to cope with tricky situations and people
  • eBook
  • 2004
  • Bloomsbury Publishing Staff
  • Bloomsbury Publishing
Solutions to common office problems.
Terms of use

You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

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External resources - Acas guidance

Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.
Capability procedures
  • Website
Acas advice on how to manage capability issues - a procedure based on encouraging their employee to improve.
Disciplinary and grievance appeal letter templates
  • Website
Letter templates for raising an appeal against a disciplinary or grievance outcome to an employer. Free to download and use.
Disciplinary and grievance procedures
  • Website
  • Acas
Acas advice hub for dealing with discipline and grievances in the workplace.
Disciplinary meeting letter templates
  • Website
Acas templates for employers and managers to use to arrange a disciplinary hearing.
Disciplinary procedure
  • Website
  • Acas
Acas step-by-step guide to the formal procedure for an employer to deal with unacceptable behaviour or performance from an employee.
Discipline and grievance - Acas code of practice
  • Website
  • Acas
Acas statutory Code of Practice for handling disciplinary and grievance issues in the workplace.
Discrimination and bullying
  • Website
  • Acas
Guidance on discrimination and bullying for both employers and employees. Topics covered include what to do if you're treated unfairly at work, how employers should handle a complaint, equal pay and the different types of discrimination covered by the protected characteristics.
Grievance letter template
  • Website
Letter template for employees raising a formal grievance with their employer. Free to download and use
Terms of use

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

External resources - Guidance and factsheets

Bullying and harassment
  • Website
  • Chartered Institute of Personnel and Development
CIPD guidance, factsheets and case law on bullying and harassment in the workplace
Dismissals
  • Website
  • Advisory, Conciliation and Arbitration Service
Acas guidance on fair and unfair dismissal, dismissals with and without notice, and constructive dismissal.
Handling an employee's grievance
  • Website
  • HM Government
Government guidance on the grievance procedure, grievance hearings and decisions and appeals.
Sexual harassment and harassment at work: technical guidance
  • Website
EHRC guidance offering a legal explanation and practical examples of how to tackle and respond effectively to harassment in the workplace.
Solve a workplace dispute
  • Website
  • HM Government
Government guidance on: procedures; investigations; appeals; mediation, conciliation and arbitration; and tribunals.
Taking disciplinary action against an employee
  • Website
  • HM Government
Government guidance on disciplinary procedure, investigations and hearings, and appeals.
Terms of use

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

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