ICAEW.com works better with JavaScript enabled.

Help with paying tax and claiming tax repayments

Author: ICAEW Insights

Published: 03 Nov 2025

Millions of taxpayers will have tax to pay on submitting their self assessment (SA) tax return for 2024/25, or will be due a tax refund. ICAEW’s Tax Faculty explains how to avoid interest and penalties on late payments and avoid repayment delays.

SA liabilities may include income tax, class 4 national insurance contributions and capital gains tax. The deadline for paying tax due under SA for 2024/25 is 31 January 2026

HMRC will charge interest on any tax paid late. The rate of interest on underpaid tax is currently 8%. Any tax still outstanding after 30 days will attract a late payment penalty of 5%.  

Making a payment 

HMRC has published guidance explaining how to make a payment. In some cases, HMRC will automatically collect the SA tax due by making an adjustment to the taxpayer’s pay as you earn (PAYE) tax code (“coding-out”). The conditions for coding-out include that: 

  • the taxpayer pays tax through PAYE; 
  • their total SA tax bill for 2024/25 is less than £3,000; and
  • they submitted their 2024/25 tax return by 30 December 2025 (31 October 2025 if a paper return was submitted).  

It is possible to opt out of coding-out and to pay the tax due outside of PAYE when completing the tax return.

Use the correct reference number 

If a taxpayer pays HMRC via an online or telephone bank transfer, it is essential that they use their ten-digit UTR with the letter K on the end (eg, 1234567890K) as their payment reference to ensure it is correctly allocated. 

The taxpayer may also be required to make a payment on account (POA) of their SA tax for 2025/26 by 31 January 2026. POAs are calculated based on the taxpayer’s tax liability for the previous year. The taxpayer can apply to reduce their POAs where they believe their tax liability for 2025/26 will be less than that for 2024/25. This is explained in more detail in an earlier article.   

Consider a time to pay arrangement 

If the taxpayer is unable to pay the full amount due by the deadline, they should consider contacting HMRC to agree a time to pay arrangement. This can be done online in some circumstances. 

A time to pay arrangement enables the taxpayer to settle their tax liability in instalments over an agreed period of time. HMRC will still charge interest on any tax paid late, but penalties may be avoided if a payment plan is agreed in good time and is stuck to. 

Claiming a repayment 

The taxpayer may find that they are due a tax repayment on completing their tax return. In the past, taxpayers have experienced delays in receiving repayments from HMRC. The HMRC service dashboard currently states that HMRC will aim to process the refund within two weeks from the date it received the return. Refunds may take longer due to HMRC’s security measures, where the return is filed on paper or where a loss or relief is carried back.  

HMRC has published an online tool that taxpayers and agents can use to see when they can expect a reply from HMRC, including processing a tax refund on receipt of a tax return.  

Tips for agents 

HMRC has published the following tips for agents to ensure that repayments are processed quickly:  

  • where the taxpayer is new or returning to SA, delay submitting the return until the taxpayer has received a notice to file a return;
  • check the taxpayer’s details are correct and up to date, including their bank sort code and account number, unique taxpayer reference (UTR), national insurance number, name, and address (see the guidance on avoiding address rejections below);
  • leave 14 days after making a payment before requesting a repayment;
  • use the post-bankruptcy UTR for taxpayers who were previously bankrupt;
  • notify HMRC of the capacitor if the taxpayer died before submitting their tax return and before requesting a repayment; and
  • encourage the taxpayer to receive their repayment electronically (ie, by BACS).  

Avoiding address rejections 

Issues with taxpayers’ addresses can cause delays, in both registering clients for SA and in processing repayments. HMRC has published guidance on how to avoid address rejections. This includes using the Royal Mail’s postcode finder and taking care with the use of spaces, punctuation and abbreviations. 

How to complete your tax return

Our 10-part weekly series ICAEW highlights some of the key things to keep in mind when completing a tax return for 2024/25.
View all articles
Further support on tax.
Latest on personal tax
The Tax Faculty

ICAEW's Tax Faculty is recognised internationally as a leading authority and source of expertise on taxation. The faculty is the voice of tax for ICAEW, responsible for all submissions to the tax authorities. Join the Faculty for expert guidance and support enabling you to provide the best advice on tax to your clients or business.

Further resources

Latest news
Making tax digital image
TAXwire and Tax Track

Stay up to date with the latest developments by signing up to the Tax Faculty's weekly enewsletter and listening to the Tax Track podcast series.

Listen now Newsletter sign up
Practical guidance
Find out more about the Tax Faculty
Tax Faculty resources

The Tax Faculty offers expert guidance and support enabling you to provide the best advice on tax legislation to your clients or business. We offer clear direction in taxing times. Membership is open to everyone.

ICAEW support
Training and events

Browse upcoming and on-demand ICAEW events and webinars focused on developments in tax practice and policy.

Events and webinars CPD courses and more
Open AddCPD icon