Regulatory and Conduct news March 2026

We’ve updated our firms’ "contact us" page to help you find the appropriate ICAEW team for common questions and issues. It signposts which team to contact, giving examples of what they handle: from telling us about a change to your money laundering reporting officer, to affiliate applications to firm restructures. Consider bookmarking it for easy reference.

The Legal Ombudsman is seeking feedback on its Model Complaints Resolution Procedure (MCRP) from our accredited legal services firms and their clients to improve complaints handling, clarify guidance and templates, and identify additional resources to support early resolution of complaints across the legal sector. Your input is important. Please respond by noon, 19 May.

Hear about the ‘top 8’ areas where firms should focus their attention to support compliance with the Money Laundering Regulations.

ICAEW acknowledges the importance of the Ministry of Justice's objective of securing sustainable funding to support the justice system in England and Wales. As an approved legal services regulator, ICAEW shares and supports the aim of promoting access to justice. However, we do not consider that diverting interest belonging to bereaved and often vulnerable consumers is a proportionate or appropriate mechanism to achieve this and ICAEW does not support the proposal. Read our consultation response to further understand the reasons for our position

Read the latest updates from HMCTS - topics include operational performance and management updates, upcoming changes to intestacy applications, new PA1A and PA1P digital forms and details of how to register for the next online information session for probate practitioners.

Learn what our top findings were from monitoring reviews in 2025 by accessing our latest infographics for Probate and Oaths, DPB (Investment Business) and Insolvency.