As part of our ongoing commitment to continuous improvement, we have partnered with Truth Consulting to conduct a comprehensive study on the needs of ICAEW members.
Research introduction
We are inviting a selection of members to represent different voices through in-depth interviews.
The next phase will be a large-scale survey sent to the wider audience, starting in early October 2024.
Why this research matters to you
What is happening in September
The in-depth interview will focus on the following areas:
Frequently asked questions
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1. Who is conducting the research?
- Truth Consulting is conducting the research, with Acumen handling the logistics for arranging the in-depth interviews.
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2. How will my feedback be used?
- Your feedback will be aggregated and analysed to identify common themes and trends. This information will help us improve our services and better meet the needs of ICAEW members.
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3. Will my responses be confidential?
- Yes, all responses will be kept confidential and used solely for the purpose of this research.
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4. Who will be selected for the in-depth interviews?
- A cross-section of ICAEW members will be randomly selected to ensure a representative sample of views.
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5. How can I participate in the research?
- For the second phase, Acumen, Truth’s logistics partner, will get in touch with a random selection of members for the in-depth interviews.
- For the third phase happening in early October, Truth will send out the survey to all members. Please keep an eye on your mailboxes or the channels you have opted in for receiving communications from ICAEW.
- If you are interested in participating or have any questions, please contact Truth at ICAEW_Support@truth.ms
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6. What if I have more questions?
- Feel free to reach out to Ricky DeCordova, Service Centre Manager at ricky.decordova@icaew.com for any additional queries.
Truth operates according to the Market Research Society Code of Conduct, which guarantees confidentiality and anonymity to respondents. You can access Truth’s privacy notice on their website: www.truth.ms.