Alison joined ICAEW in 2020 as the Director of the Public Sector team, supporting members in delivering public priorities and sustainable finances. ICAEW promotes effective financial management, audit, assurance, reporting, governance, and ethics in the public sector. Since September 2021, Alison also leads the Tax team, enhancing ICAEW’s reputation in tax through engagement and representation. She supports members in tax practice, ensuring high standards of competence and ethics. Alison qualified with a medium-sized firm, worked at HMRC for 25 years, and held the post of Commissioners’ Advisory Accountant.

Caroline joined ICAEW’s Tax Faculty in early 2016 as Tax Practitioner Support Manager. She previously worked at TaxAid, a charity providing free tax advice to low-income individuals, where she was Technical Director. Before that, she worked at ExxonMobil UK, advising on corporation tax and expatriate taxation, and became a Chartered Tax Adviser. Caroline started her career as a trainee Chartered Accountant in Dublin and is a member of Chartered Accountants Ireland. At ICAEW, she focuses on the tax system for practitioners and personal tax areas, with interests in digitalisation, Making Tax Digital, and HMRC online services. She represents ICAEW on HMRC’s agent engagement forums.

Rebecca is a lecturer, writer and consultant on a wide variety of taxes. She lectures extensively to accountants and business people, and also to HMRC and the Treasury. She also has an interest in all issues affecting smaller practices and has her own small accountancy practice based in Gloucestershire.

Fernando is a Principal Product Manager leading Intuit’s QuickBooks Practice Manager and MTD for Income Tax propositions in the UK. Prior to Intuit QuickBooks, Fernando has coordinated the strategy, design and build of complex propositions, launching winning products that solve the needs of millions of customers. With a background in digital design, product management, CX and digital delivery, Fernando has worked with many high-profile companies across various industries, including Apple, HSBC, Coca-Cola, Tesco or Barclays, among many others.

Before joining Xero, Jess spent over three years in practice as a cloud accountant where she trained small businesses on Xero and connected apps. Jess is now a Senior Education Specialist at Xero and she is dedicated and passionate to helping accountants, bookkeepers and small businesses succeed with Xero and hearing all the love shared by Xero's Partners and small business users.

Chris joined Sage having been a partner at a top 100 accountancy firm. He brings nearly 20 years of hands-on experience and strategic insight of the profession, coupled with an infectious enthusiasm in the adoption of technology and Business Intelligence to improve reporting and drive innovation in the SME sector.

Katie is a qualified accountant with extensive experience across a variety of industries. Her diverse background allows her to blend industry insights with deep product knowledge of QuickBooks to help accountants optimise their workflow. Katie specialises in advising accountants on how to build plans to prepare their teams and clients for Making Tax Digital (MTD) for Income Tax.

Craig has enjoyed a UK Government career spanning over twenty years holding several key roles specialising in Digital and Data Transformation. Craig led the internal delivery of business change and engagement for go live of the high-profile Making Tax Digital Transformation Programme, and has held roles at HMRC as Director and SRO of Debt Management, Debt Respite, Payments and Pensions Transformation, SRO for Data Transformation, Data Remediation, and the Unique Customer Record Programme, and now programme Director of HMRC’s flagship Making Tax Digital.

Also known as ‘The QuickBooks Chap’, Aaron is a Chartered Accountant, Certified UK Intuit QuickBooks Trainer and Director of the accountancy practice Boffix. Aaron is passionate about helping others and uses his YouTube Channel to deliver free tips & tricks for those that use QuickBooks and also provides personal 1:1 Training sessions for users that want deep dive into QuickBooks further and discover how it can benefit their business.

Sam spends his time helping accountants and bookkeepers make the most out of using Xero. Sam worked in managed accounting and software migration for over five years before moving to Xero. Now using his experience Sam delivers compliance and tax based education to accountants and bookkeepers, ensuring they have the most up-to-date knowledge of the latest legislation and how Xero helps with compliance and practice efficiency.

Manoj is a former CTO with extensive experience in the property sector, having previously worked at a subsidiary of Informa Group (FTSE 100), an online estate agent, and a peer-to-peer asset-backed lending platform. Manoj is a landlord and has experienced first-hand the challenges of managing property finances with spreadsheets and paper notes. He created Hammock to save landlords time and money, providing cashflow monitoring, bookkeeping, tax statement and business intelligence services for the property sector.

Lindsey joined the ICAEW’s Tax Faculty team in 2019 – initially as its technical editor before progressing into a tax policy role. After qualifying as a Chartered Accountant in 2000, Lindsey decided to specialise in tax and spent over 12 years working in Grant Thornton’s National Tax team.