In December, we shared that the Committee was responding to concerns about significant delays at HM Courts & Tribunals Service (HMCTS).
HMCTS was interested in understanding whether the probate service had sufficient resource and capacity, whether applications were being processed in a timely way and whether the probate portal provided value for money and supported access to justice. The committee was also interested in your view of fee thresholds which are currently subject to a separate government consultation relating to a proposed increase.
The committees’ questions sought to address your experiences as professional users of the service and also those of individual users including how effectively beneficiaries, executors and the bereaved are supported.
ICAEW update to the Government’s call for evidence
ICAEW thanks all respondents for their feedback on probate service levels. We have combined your comments and submitted our response.
Our response reflects the views of ICAEW accredited probate practitioners (probate practitioners) and other individuals with experience using the service delivered by HMCTS. Our submission addresses certain questions the Committee has sought evidence on within each section.
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