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What are the hallmarks of a practice looking to use outsourcing

Author: Advancetrack

Published: 19 Sep 2024

We look at the traits of a typical accounting practice that begins work with Advancetrack, and how that process begins.

The hallmarks

  1. Proactive users of tech
    We see that those which are comfortable with tech and open to finessing their processes and workflows to be more efficient. There are inevitably changes in how the work is undertaken and tracked – but the vast majority of practices are open and proactive and looking to make the venture succeed. 

  2. Ready to change
    Driving change means taking a risk; it also requires an investment of time and money. But we’ve seen many practices achieve their goals with outsourcing a key part in the plan. Which leads to…

  3. An eye towards ROI
    Practices that can deliver change, make improvements, are usually good at project management. And a key aspect of the out-turn of a project is using metrics that allow you to track the impact of the changes made. Firms that have a clear understanding of what they want to achieve will inevitably set robust and measurable KPIs.

  4. Ambitious goals 
    The operational goals of most practices are tied to running things ‘better’; offering clients more, upskilling team members – which all creates a more saleable asset. They see that improving the firm’s value is the ultimate goal. 

So… what’s the first step for working with Advancetrack?

Finding out about each other is clearly the first thing that happens – and is the most fundamental. We need to understand both your goals and how your accounting practice works. Clearly we’ll ask about about your practice’s structure, processes and technology usage.

Then we look to find out what problem you’re looking to solve by using outsourcing or offshoring. Getting to the nub of issues – and the tactics the firm is prepared to use to solve that problem.

It’s great if we can help plan a growth trajectory, but we also understand that sometimes, in the first instance, there’s a ‘resource emergency’ that needs firefighting.

If we believe we can help your practice, then it’s time to make a decision as to the best route to make that happen.

Outsourcing is structured around us completing a set amount of work on behalf of a firm in a set timeframe; offshoring is about the provision of dedicated offshore team members to work with that firm full-time. It is an important decision, and a decision made carefully between us and the firm’s leaders.

Whatever the route, we would always say that the next step is about communication between the firm, our technical team and us at head office. This would certainly be front-loaded to ensure that things are working smoothly.

How we manage and progress our relationship is a story for another day – but keep an eye on our blog for more FAQs. If you’d like to have a chat with us, then drop us a line.