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December 2021 Professional Level exam notices

We are here to support you throughout your ACA journey, to ensure you have everything you need for your upcoming Professional Level exam we have provided the tips below.

Exam resources

Guidance, question banks, past exams, webinars and more. Designed to help you prepare for your exam.

Online practice software

To improve your experience of accessing the practice software while studying towards your December Professional Level exams, you have been allocated access to the online practice software. This means you can use this instead of downloading the packaged software to use offline.
To access questions from the question banks in the practice software, please use this link. Your username is the letter Q + your ICAEW student number eg, Q1234567. The password is qb2021.

To access mock exams in the practice software, please use the same link as above. Your username is the letter M + your ICAEW student number eg, M1234567. Please contact your tuition provider to receive the password(s) for your mocks. Should you not be in tuition please contact learning@icaew.com.

We hope that this will improve your experience of accessing and using the practice software. Feedback on this is welcome and should be emailed to learning@icaew.com.

Data analytics software

You can find guidance and the practice dataset for the Audit and Assurance exam here.  

Exam systems status page

Our exam systems page displays alerts, issues and updates relating to our exam systems. We recommend you check this page frequently for any updates.

What you need to do before your exam

Exam applications summary

Make sure you carefully review your application summary and make a note of your exam date, time and venue address (where applicable). You can also print your application details.

We recommend you check your application summary the day before your exam in case of any unavoidable changes to your exam application such as the exam centre address.

Permitted texts

For exams with permitted texts, you will no longer take a hard copy of the publication into the exam. Your permitted text will display in the resources area of the exam and can be opened alongside the question and answer and will have a search functionality.

For open book exams, you will have a link to your ICAEW Bookshelf that will allow you to view all purchased learning materials. You can also take any relevant hard copy notes into the exam, subject to desk space restrictions.

ICAEW Bookshelf - have you registered correctly?

Please check you have registered correctly for the ICAEW Bookshelf. You need to register using your existing ICAEW credentials. If you selected ‘new user’ at the registration stage your account will not be linked to your ICAEW account. This will result in your learning materials not being available via the ICAEW Bookshelf during open book exams.

You can check if you have registered correctly by logging into your ICAEW Bookshelf using the account details you use to access areas on icaew.com such as your training file. If you are not able to log in using those credentials, or you can log in but find your bookshelf is empty, please contact student support who will investigate moving your learning materials. Moving your learning materials will result in losing any notes and/or highlights you have made, however it will ensure you can access your learning materials within your open book exams.

Instructions to candidates

The instructions to candidates include all the information you need before the big day, including when to arrive or start your exam, what you can take into your exam and the rules you must follow.

Exam systems status page

Our exam systems page display alerts, issues and updates relating to our exam systems. We recommend you check this page frequently for any updates. 

Update your contact details

All instructions and any changes to your exam will be emailed to you. Please ensure that your contact details are up-to-date via your training file

Reminders if you are sitting your exam via remote invigilation

System check and exam link

You will receive an email with your system check and exam link from amadmin@rm.com two weeks before your exam date, make sure you check your junk folder. If you do not receive this, please contact our student support team as soon as possible. Please ensure you complete your system check before sitting your exam.

URLs for whitelist

If you are using your employer's laptop or computer to sit an exam via remote invigilation, we recommend asking your IT department to whitelist the following URLs:

  • ICAEW Bookshelf - https://bibliu.com/users/saml/ICAEW 
  • RM single sign on - https://icaew-am.assessor.rm.com/ 
  • Proctor exam - https://icaew.proctorexam.com/ 
  • Data analytics software - https://icaew21.inflosoftware.com/ 
  • ICAEW single sign on - https://www.icaew.com

Exam start time

You can view your exam start time within your exam application summary. Your exam start time on exams online is displayed in your local time.

You must start your onboarding process at the time stated within your application summary. At the start time, click on the exam link which has been emailed to you and complete the onboarding process. You may be placed in a queue during this time, but your exam time has not started at this point. If you are in a queue you will see ‘You are in a queue while we set up your virtual exam room’ displayed.

You will then be provided a unique user ID and password, which is only valid for this exam. Use these credentials, not your ICAEW username and password, to begin the exam and ensure you are not already logged into ICAEW.com. Please note your exam time will not start until you have completed the on-boarding process.

Preparing for your exam video

View this video to see a demonstration of the system checks and onboarding process.

Remote invigilation checklist

View this guide which contains useful information for your exam. You may print this off and take it to your remotely invigilated exam.   

Web browser

The exam will only run on the latest version of Google Chrome. It is not supported on any other browser, such as Firefox or Chromium.

Further guidance

For further guidance on remote invigilation please visit this webpage.

After your exam

Special consideration 

If you feel that your performance in an exam has been adversely affected by illness or other circumstances, you must complete the online form with any supporting evidence within seven days of your exam.

Getting your results

Results will not be issued by email. If you wish to receive your results via text message update your preferences online before 17:00 (UK-time) on 14 January using the ‘Manage result notifications and permission’ option, and ensure your contact details are up to date. You will be able to access your results via your online training file as usual.