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How to work in teams when times are stressful

A new, more pastoral approach to team management may be the key to improve business performance in the era of COVID-19, argues Morgen Witzel.

Mental health awareness

In March 2020, many of our old assumptions about how we lead and manage people were thrown out of the window. Previously, when our teams met, we came together in a room, slung our jackets over the backs of our chairs, opened our laptops on the table in front of us and got down to business. Or we bumped into each other in the queue for the coffee machine or standing around the water cooler and had sudden, impulse conversations that set creative hares running. We solved problems and came up with new ideas by talking to each other.