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Q: I run a small business that sells books but also has a café on site. In order to promote the business I have decided to sell some vouchers in denominations of £10 and £20 which customers can then redeem at the shop and café. What is the VAT treatment of the sale of these vouchers? What then happens when they are redeemed?

A: The sale of this type of voucher will not attract VAT. This is because it is a “multi-purpose voucher” that can be used to buy goods and/or services at different VAT liabilities (both zero-rated books and standard-rated café items in this case). When the voucher is redeemed by a customer, you must account for VAT at that time based on what is bought with it. If a book is bought this is a zero-rated supply and so no VAT to account for when redeemed but if used for a café meal then this is a standard-rated supply and so 20% VAT will need to be accounted for. The value of the sale is based on the face value of the voucher unless you, the redeemer, know (and can show) that the voucher was last sold for a different amount, in which case that different amount is used. Notice 700/7 para 9 and para 9.5 in particular covers multi-purpose vouchers in detail.

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