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Student support

Exam systems status

Updated:  19 September 2023, 11:05 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

19 September

Online practice software downtime - 3 October

Please note the scheduled online practice software downtime on 3 October will no longer go ahead.

13 September

November Advanced Level exams

The November Advanced Level booking window remains open until Friday 22 September 17:00 (UK-time), however if you are experiencing any issues please contact the student support team for further assistance.


These alerts, issues and updates are no longer active and have been resolved. 

07 September

September Professional Level exams - overview

The September Professional Level exams this week progressed as expected. If you feel that your exam performance has been adversely affected by illness or other circumstances, please apply for the exam disruption appeal within seven days of your exam.