December Advanced Level exam notices
We are here to support you throughout your ACA journey, to ensure you have everything you need for your upcoming Advanced Level exam we have provided the tips below.
Question practice, past exams, webinars and more. Designed to help you prepare for your exam. View the resources.
Exam practice software
If you have registered to sit your Advanced Level exam, you have been allocated access to the online practice software. Please use this link and the log in details below.
To access questions from the question banks in the practice software, your username is the letter Q + your ICAEW student number eg, Q1234567. The password is qb2021
To access mock exams in the practice software, your username is the letter M + your ICAEW student number eg, M1234567. Please contact your tuition provider to receive the password(s) for your mocks. Should you not be in tuition please contact email@example.com
Feedback on this is welcome and should be emailed to firstname.lastname@example.org. This webpage also features helpful videos to walk you through the exam software.
Corporate Reporting data analytics software
The Corporate Reporting exam now features data analytics software. You can find practice questions, a walkthrough guide and the practice dataset for the Corporate Reporting exam here.
Exam systems status page
Our exam systems page displays alerts, issues and updates relating to our exam systems. We recommend you check this page frequently for any updates.
What you need to do before your exam
Both the Case Study and Corporate Reporting exams now have advance information included to help you prepare for your exam. The Case Study advance information is available now. The Corporate Reporting advance information will be available on Monday 4 October.
The advance information can now be added to your digital bookshelf. You can add the Case Study advance information to your bookshelf by visiting the ebookshop and selecting the relevant edition. The digital version will not be added automatically, you must visit the ebookshop for it to be available on your bookshelf. The advance information is still available as a traditional PDF here, which can be printed and taken to your exam.
The Corporate Reporting advance information comprises a document and an 11-month data set, both will be available for you to view on icaew.com/corporatereportingdas. The document will not be posted to you, however it will be available in the exam within the resources panel. You can also add the advanced information to your bookshelf by visiting the ebookshop and selecting the relevant edition. The digital version will not be added automatically, you must visit the ebookshop for it to be available on your bookshelf.
The advance information is still available as a traditional PDF, which can be printed and taken to your exam.
Exam applications summary
Make sure you carefully review your application summary and make a note of your exam date, time, venue address (where applicable) and your candidate number. You can also print your application details. We recommend you check your application summary the day before your exam in case of any unavoidable changes to your exam application such as the exam centre address.
Instructions to candidates
Find all the information you need before the big day, including what you can take into your exam and the rules you must follow. View the instructions to candidates here including additional Covid-19 instructions for specific locations.
ICAEW Bookshelf - have you registered correctly?
Please check you have registered correctly for the ICAEW Bookshelf. You need to register using your existing ICAEW credentials. If you selected ‘new user’ at the registration stage your account will not be linked to your ICAEW account. This will result in your learning materials not being available via the ICAEW Bookshelf during open book exams.
You can check if you have registered correctly by logging into your ICAEW Bookshelf using the account details you use to access areas on icaew.com such as your training file. If you are not able to log in using those credentials, or you can log in but find your bookshelf is empty, please contact student support who will investigate moving your learning materials. Moving your learning materials will result in losing any notes and/or highlights you have made, however it will ensure you can access your learning materials within your open book exams.
Open book exams
The Advanced Level exams are open book. In your exam, you will be able to view all purchased learning materials and permitted texts via the ICAEW Bookshelf. You can also take any relevant hard copy notes into the exam, subject to desk space restrictions. Find out more about permitted texts and using digital materials in an exam.
Reminders if you are sitting your exam via remote invigilation
System check and exam link
You will receive your system check and exam link from email@example.com one weeks before your exam, make sure you check your junk folder. If you do not receive this, please contact our student support team as soon as possible. Please ensure you complete your system check as soon as possible before sitting your exam. You must complete your system check even if you have sat a remotely invigilated exam at a previous exam session.
Support during your exam
Unfortunately, despite a number of improvements being implemented, we are currently unable to completely resolve an issue with the software lagging for exams sat by remote invigilation. Regrettably this means you may experience a delay in between keystrokes made and them appearing on the screen.
We will be on hand to support you should you encounter any lagging issue.
Firstly, should your system start to lag please follow the steps detailed in this guide.
Secondly, if this does not resolve your issue, you should use the 'Proctor Exam Support' online chat for guidance to resolve your issue.
If your issue has still not be resolved and you are unable to progress with your exam, please contact our Student Support team via web chat or phone (you can use your mobile phone during your exam to speak to Student Support):
- Contact Student Support via webchat at icaew.com/webchat
- Call Student Support on +44 (0)1908 248 250
The Student Support team will be available from 06:00 - 19:00 (UK-time).
URLs for whitelist
If you are using your employer’s laptop or computer to sit an exam via remote invigilation, we recommend asking your IT department to whitelist the following URLs:
- ICAEW Bookshelf - https://bibliu.com/users/saml/ICAEW
- RM single sign on - https://icaew-am.assessor.rm.com/
- Proctor exam - https://icaew.proctorexam.com/
- Data analytics software - https://icaew21.inflosoftware.com/
- ICAEW single sign on - https://www.icaew.com/
Preparing for your exam video
View this video to see a demonstration of the system checks and onboarding process.
Remote invigilation checklist
View this guide which contains useful information for your exam. You may print this off and take it to your remotely invigilated exam.
Exam start time
You can view your exam start time within your exam application summary. Your exam start time on exams online is displayed in your local time.
Do not start your exam before the time stated within your application summary. At the start time, click on the exam link which has been emailed to you and complete the onboarding process. You may be placed in a queue during this time, but your exam time has not started at this point. If you are in a queue you will see ‘You are in a queue while we set up your virtual exam room’ displayed.
You will then be provided a unique user ID and password, which is only valid for this exam. Use these credentials, not your ICAEW username and password, to begin the exam and ensure you are not already logged into ICAEW.com. Please note your exam time will not start until you have completed the on-boarding process.
The exam will only run on the latest version of Google Chrome. It is not supported on any other browser, such as Firefox or Chromium.
After your exam
If you feel that your performance in an exam has been adversely affected by illness or other circumstances, you must complete the online form with any supporting evidence within seven days of your exam.
Getting your results
Receive your results by text or email. Update your preferences online using the ‘Manage result notifications and permission’ option by 17:00 (UK-time) on Friday 03 December, and ensure your contact details are up to date.