We are here to support you throughout your ACA journey, to ensure you have everything you need for your upcoming Advanced Level exam we have provided the tips below.
Preparing for your exam
Below are the resources to help you prepare for your exam. Read through the guidance, access the online practice exam software and watch the webinars available to you.
Question practice, past exams, webinars and more. Designed to help you prepare for your exam.
Data analytics software
Online practice software
To improve your experience of accessing the practice software while studying towards your November Advanced Level exams, you have been allocated access to the online practice software. This means you can use this instead of downloading the packaged software to use offline.
To access questions from the 2023 ICAEW question bank, please use this link. Your username is the letter Q + your ICAEW student number eg, Q1234567. The password is qb2022.
To access mock exams, add your username – the letter M + your ICAEW student number, for example, M1234567. Please contact your tuition provider for the password (there is a separate password per mock exam). Should you not be in tuition please contact firstname.lastname@example.org.
We hope that this will improve your experience of accessing and using the practice software. Feedback on this is welcome and should be emailed to email@example.com.
Exam systems status page
Our exam systems page displays alerts, issues and updates relating to our exam systems. We recommend you check this page frequently, before and during your exams, for any updates.
Update your contact details
All instructions and any changes to your exam will be emailed to you. Please ensure that your contact details are up to date via your online training file.
What you need to do before your exam
Whether you are sitting your exam in a centre, or via remote invigilation, before the exam session please read the information below. If you have any questions please contact the Student Support team.
Both the Case Study and Corporate Reporting exams now have advance information included to help you prepare for your exam.
The advance information can then be added to your digital bookshelf. You can add the Case Study advance information to your bookshelf by visiting the ebookshop and selecting the relevant edition. The digital version will not be added automatically, you must visit the ebookshop for it to be available on your bookshelf.
The Corporate Reporting advance information comprises a document and an 11-month data set, both will be available for you to view on icaew.com/corporatereportingdas. The document will not be posted to you, however it will be available in the exam within the resources panel. You can also add the advanced information to your bookshelf by visiting the ebookshop and selecting the relevant edition. The digital version will not be added automatically, you must visit the ebookshop for it to be available on your bookshelf.
The advance information is still available as a traditional PDF, which can be printed and taken to your exam.
Please note both of these advance information have errata sheets available.
Exam applications summary
Make sure you carefully review your application summary and make a note of your exam date, time, venue address (where applicable) and your candidate number. You can also print your application details. We recommend you check your application summary the day before your exam in case of any unavoidable changes to your exam application such as the exam centre address.
Instructions to candidates
Find all the information you need before the big day, including what you can take into your exam and the rules you must follow. View the instructions to candidates here.
ICAEW Bookshelf - have you registered correctly?
Please check you have registered correctly for the ICAEW Bookshelf. You need to register using your existing ICAEW credentials. If you selected ‘new user’ at the registration stage your account will not be linked to your ICAEW account. This will result in your learning materials not being available via the ICAEW Bookshelf during open book exams.
You can check if you have registered correctly by logging into your ICAEW Bookshelf using the account details you use to access areas on icaew.com such as your training file. If you are not able to log in using those credentials, or you can log in but find your bookshelf is empty, please contact student support who will investigate moving your learning materials. Moving your learning materials will result in losing any notes and/or highlights you have made, however it will ensure you can access your learning materials within your open book exams.
Open book exams
The Advanced Level exams are open book. In your exam, you will be able to view all purchased learning materials and permitted texts via the ICAEW Bookshelf. You can also take any relevant hard copy notes into the exam, subject to desk space restrictions. Find out more about permitted texts and using digital materials in an exam.
Reminders if you are sitting your exam via remote invigilation
System check and exam link
You will receive your system check and exam link from firstname.lastname@example.org two weeks before your exam, make sure you check your junk folder. If you do not receive this, please contact our student support team as soon as possible. Please ensure you complete your system check as soon as possible before sitting your exam. You must complete your system check even if you have sat a remotely invigilated exam at a previous exam session.
Ending your exam
You must do at least one of the following at the end of your exam in order for us to receive your exam and stop the webcam and screen sharing from continuing to record. The videos will continue to record after your exam has submitted if you do not follow the instructions below:
- Click the Submit button on the Summary Page
- Click the Finish Exam button on the Proctor Exam tab
- Close your browser
URLs for whitelist
If you are using your employer’s laptop or computer to sit an exam via remote invigilation, we recommend asking your IT department to whitelist the following URLs:
- ICAEW Bookshelf - https://bibliu.com/users/saml/ICAEW
- RM single sign on - https://icaew-am.assessor.rm.com/
- Proctor exam - https://icaew.proctorexam.com/
- Data analytics software - https://icaew22.inflosoftware.com/
- ICAEW single sign on - https://www.icaew.com/
Clearing your cookies and cache
You must clear your cookies and cache from your Chrome browser settings before each session so that you pick up the latest version of the exam software.
Preparing for your exam video
View this video to see a demonstration of the system checks and onboarding process.
Remote invigilation checklist
View this guide which contains useful information for your exam. You may print this off and take it to your remotely invigilated exam.
Exam start time
You can view your exam start time within your exam application summary. Your exam start time on exams online is displayed in your local time.
Any exams that start more than 30 minutes late will not be marked, so it is essential that you contact Proctor Exam support or the ICAEW Student Support team within the first 30 minutes of the scheduled exam start time should you experience technical difficulties or need further guidance. This will enable us to provide assistance to help you to get started.
You will be provided a unique user ID and password, which is only valid for this exam. Use these credentials, not your ICAEW username and password, to begin the exam and ensure you are not already logged into ICAEW.com. Please note your exam time will not start until you have completed the on-boarding process.
The exam will only run on the latest version of Google Chrome. It is not supported on any other browser, such as Firefox or Chromium.
After your exam
Exam disruption appeal
If you feel that your performance in an exam has been adversely affected by illness or other circumstances, you must complete the online form with any supporting evidence within seven days of your exam.
Getting your results
Results will not be issued by email. If you wish to receive your results via text message update your preferences online before 17:00 (UK-time) on 8 December using the ‘Manage result notifications and permission’ option, and ensure your contact details are up to date. You will be able to access your results via your online training file as usual.