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ICAEW Insights in Focus podcast

Protecting SMEs against cyber criminals

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In this Insights In Focus episode, we explore why SMEs are tempting targets for cyber criminals, and what can be done to protect smaller firms against attacks.

Databases full of sensitive client information are a huge draw for cyber criminals and there are signs that attackers know all about the yearly rhythm of an accountant’s work, waiting until busy seasons to strike.

The cost of a successful attack can be huge. The immediate financial impact alone can be devastating, but the reputational and emotional costs can be even longer lasting. So what can be done to improve cyber security?

Host Philippa Lamb is joined by Jessica Pillow, director of Pillow May Accountancy which experienced a cyber attack, and Richard Jackson, partnerships manager at security experts Moore ClearComm.



Philippa Lamb


  • Jessica Pillow, director, Pillow May Accountancy
  • Richard Jackson, partnerships manager, Moore ClearComm


Natalie Chisholm

Episode first published: 20 October 2022

Podcast recorded: 17 October 2022

All views expressed on this podcast are those of the contributors and don’t necessarily reflect those of ICAEW or its members.