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Business English skills

Demonstrating good Business English skills is essential in work, in your written exams, in your job applications and every aspect of your professional working life. Here’s why it matters:

  • In exams: In many written exams there are marks that the examiners can award you for using good grammar, accurate spelling, language that is easy to understand and a format or layout that makes reading your exam paper easier. Don’t lose exam marks; make sure you know the essentials of good Business English.
  • In job applications: Most employers want employees in their business who are articulate and can communicate effectively. Many employers will simply not consider inviting candidates for interview if their job application is badly written and shows a poor understanding of the basics of grammar. Don’t let it ruin your chances. 
  • At work: Being an effective communicator is essential in every aspect of work. You must always make sure that you use appropriate spelling and good Business English in anything you write including presentation slides, reports, letters, emails, business plans, executive summaries, presenting to your boss or talking to colleagues. Don’t let bad grammar and poor writing damage your personal and professional reputation.

We have produced a series of webinars, help sheets and workbooks to help you understand the essentials quickly.

Proper punctuation: part one

This 25-minute webinar looks at apostrophes – when to use them, when not to use them and some simple guidelines to help you remember. 


Proper punctuation: part two

This 35-minute webinar looks at how to end a sentence, the use of exclamation marks and how to add a professional touch by using semi-colons and colons. 


Confusing words

Don’t know when to use ‘affect’ or ‘effect’ or what’s the difference between their’, ‘there’ or ‘they’re’? This help sheet explains all these and more. 

Persuasive writing

This 35-minute webinar covers the importance of understanding who you are writing for, why you are writing to them and how to adapt your writing to make your points clear to different audiences.  


How to write an executive summary

Most of us struggle with how to write an executive summary. What are they for, are there different types for different audiences, what content should go into them and what needs to stay out? This 45-minute webinar covers all this and more.