What better time to talk about operational resilience?
James Houston, Partner and Stuart Birnie, Director at PwC consider how coronavirus is testing operational resilience responses.
As the outbreak of COVID-19 has reached all corners of the globe and the national responses continue to develop, we know that firms are facing significant challenges which they must respond to rapidly.
We have encouraged firms to separate their response planning into three phases: mobilise, stabilise and prepare for the future.
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