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Advice and links to further resources on the subject of pricing, including fees and charge-out rates, consumer credit, value-based pricing and time recording.

In this section

Features and articles

Consumer credit

The DPB (Consumer Credit) Handbook sets out the regulations for firms to provide consumer credit services.

Value-based pricing

Value has to be the primary driver in setting a pricing strategy. This can then deliver both higher profits and improved customer satisfaction, say Andreas Hinterhuber and Evandro Pollono

Helpsheets and support

Fee information

Technical helpsheet issued to help ICAEW members understand what information they need to provide to (potential) clients about fees and offers practical suggestions for dealing with a request for fee breakdown information.

Fee Disputes

This helpsheet is for anyone who does not agree with the fees their ICAEW Chartered Accountant has charged. It describes different situations in which you may find yourself in dispute with your accountant over fees and suggests what to do next.

DPB (Consumer Credit) Handbook

The DPB (Consumer Credit) Handbook details how firms may undertake exempt credit-related regulated activities.

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Q&A: Price-sensitivity training

To charge effectively, accountancy firms first need to determine their client's price sensitivity. In a Q&A session with the Journal of Accountancy, value-billing expert Ron Baker explains how to go about this.

Billing by the hour or fixed-fee, time management is essential

Many accounting firms are facing the issue of re-evaluating how much to charge for their services. Time tracking and management software can help.

The benefits and challenges of moving away from the billable hour

Discusses the benefits and challenges for accountancy firms of moving away from hourly billing, written from a US perspective.

The value equation

Let your clients know about the value you have added.