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Communication and presentation skills

A range of books, articles and guides to help you successfully develop your communication and presentation skills.

What's on this page?

  • eBooks
  • Online articles
  • Small Business Update
  • Books and articles from the library

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Expert help for your enquiries and research.

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Featured eBook

Personal impact: What it takes to make a difference
Amanda Vickers, Steve Bavister and Jackie Smith (Pearson Education, 2009)

This personal development guide covers communication and other interpersonal skills useful for professional advancement. It includes chapters on public speaking, networking, assertiveness, and presentation skills.

You will need to be logged-in to the website to read this eBook.

Featured article

Eliminate credibility blind spots
Healthcare Executive, September/October 2012

In face-to-face interactions, certain behaviors may be irritating and distracting to some, which can damage your image. Steps, however, can be taken to identify and eliminate these behaviors, also called credibility blind spots.

You will need to be logged in to the website to gain full access to the range of articles available online.


The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users.

Assert yourself

Kathy Rooney A & C Black 2006

Practical advice on assertiveness to help change the way you work and live for the better. Includes a quiz to assess strengths and weaknesses, a jargon-free glossary of key words and phrases plus frequently asked questions about approaching the challenge of developing assertiveness.

Better than bullet points

Jane Bozarth Wiley 2013

A guide for trainers to using Powerpoint to create engaging e-learning programmes. It provides in-depth guidance, specific instructions and helpful exercises. It also features a wealth of tools, templates, and examples.

Communication strategies for today's managerial leader

Deborah Britt Roebuck Business Expert Press 2012

Often individuals move into managerial leadership roles without an awareness of the need to focus on their communication skills. This book provides communication strategies to help individuals manage and lead others successfully. It aims to build a solid communication foundation and to help enhance written, oral and interpersonal communication.

Complete speechmaker

Greville Janner Thorogood 2003

Seeks to be a complete guide to speeches and public speaking. The chapters cover preparation, delivery, language, handling your audience, managing meetings, and useful tips and tricks for improving communication skills. Additional sections include model speeches, classic speeches, and a selection of useful anecdotes.

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Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The ICAEW Library & Information Service provides access to a range of articles in full text from leading business, finance and management journals. This resource is available to ICAEW members, ACA students and other entitled users.

You will need to be logged-in to the website to gain full access to the range of articles available online.

Succeed at change

Kyle L.Scott Strategic Finance May 2015 Vol. 97, Issue 5, p.21-22

When making significant changes to the work environment, organizational change management (OCM) can ensure everyone is aligned. Kyle L.Scott explains five key ways to ensure better communication and engagement.

Rich and ready to take risks

Sarah Barmak January 2015 Vol. 128, Issue 3, p.38-39

How Coralie Lalonde, and other women like her, are breaking into the male-dominated world of angel investing. Some angels are finding that skills traditionally associated with women - such as good communication skills and supportiveness - are useful in working with entrepreneurs.

Selling to your manager

Susan J. Ashford | James Detert Harvard Business Review January/February 2015 Vol. 93 Issue 1/2, p.72-79

Learn how to successfully sell your ideas to senior executives. The authors explain seven tactics to get you noticed, including tailoring your pitch to decision makers and explaining how it supports a strategic goal.

8 ways to be a better public speaker in 2015

Nick Scott Director December 2014/January 2015 Vol. 68 Issue 4, p.50-52

Top tips from public speaking experts on talking without trepidation to deliver a truly inspiring speech - arguably a business skill which is more important today than ever before.

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Small Business Update

Small Business Update is a monthly magazine for SMEs with articles covering the latest regulatory developments, practical advice and hot topics.

How do I plan a sales presentation?


Advance planning can make all the difference for a business presentation. Read our tips on how to get your presentation off to the best start.

Business presentations


A sales presentation can make or break a deal. Many people dread giving them, others love making a pitch - although that doesn’t mean they are doing it well. However you feel about presentations, you can always improve your approach. Follow these tips to get the basics right and ensure you get your message across.

You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.
To find out how you can borrow books from the Library please see our guide to book loans.

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