The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users.
Practical advice on assertiveness to help change the way you work and live for the better. Includes a quiz to assess strengths and weaknesses, a jargon-free glossary of key words and phrases plus frequently asked questions about approaching the challenge of developing assertiveness.
Better than bullet points
A guide for trainers to using Powerpoint to create engaging e-learning programmes. It provides in-depth guidance, specific instructions and helpful exercises. It also features a wealth of tools, templates, and examples.
Communication strategies for today's managerial leader
Often individuals move into managerial leadership roles without an awareness of the need to focus on their communication skills. This book provides communication strategies to help individuals manage and lead others successfully. It aims to build a solid communication foundation and to help enhance written, oral and interpersonal communication.
Seeks to be a complete guide to speeches and public speaking. The chapters cover preparation, delivery, language, handling your audience, managing meetings, and useful tips and tricks for improving communication skills. Additional sections include model speeches, classic speeches, and a selection of useful anecdotes.
The ICAEW Library & Information Service provides access to a range of articles in full text from leading business, finance and management journals. This resource is available to ICAEW members, ACA students and other entitled users.
You will need to be logged-in to the website to gain full access to the range of articles available online.
Making global teams work
Managers who lead global teams are up against stiff challenges, including social distance and perceived power imbalances. The article suggests rules of engagement for global team meetings and key messages managers should get across to ensure better communication among their team.
Speaking to the board of directors
Speakers often come unprepared for the realities of communicating to the board room. They may spend days preparing for a board presentation only to be shot down, interrupted or derailed with objections and questions that take the entire presentation off track. This article offers a template for structuring presentations as well as practical presentation skills for handling Q&A sessions, interruptions, questions, and objections.
Conquer your nerves before your presentation
You know the feeling: you're about to give a big presentation and your nerves set in. You feel pressure in your chest. Your breathing gets shallow. Your blood pressure increases. And suddenly it seems inevitable that you're going to mess this up - and everyone will see. Though these are powerful and natural reactions, it's possible to overcome them and improve your presentation skills.
Succeed at change
When making significant changes to the work environment, organizational change management (OCM) can ensure everyone is aligned. Kyle L.Scott explains five key ways to ensure better communication and engagement.
A sales presentation can make or break a deal. Many people dread giving them, others love making a pitch - although that doesn’t mean they are doing it well. However you feel about presentations, you can always improve your approach. Follow these tips to get the basics right and ensure you get your message across.