The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users.
Practical advice on assertiveness to help change the way you work and live for the better. Includes a quiz to assess strengths and weaknesses, a jargon-free glossary of key words and phrases plus frequently asked questions about approaching the challenge of developing assertiveness.
Better than bullet points
A guide for trainers to using Powerpoint to create engaging e-learning programmes. It provides in-depth guidance, specific instructions and helpful exercises. It also features a wealth of tools, templates, and examples.
Communication strategies for today's managerial leader
Often individuals move into managerial leadership roles without an awareness of the need to focus on their communication skills. This book provides communication strategies to help individuals manage and lead others successfully. It aims to build a solid communication foundation and to help enhance written, oral and interpersonal communication.
Seeks to be a complete guide to speeches and public speaking. The chapters cover preparation, delivery, language, handling your audience, managing meetings, and useful tips and tricks for improving communication skills. Additional sections include model speeches, classic speeches, and a selection of useful anecdotes.
The ICAEW Library & Information Service provides access to a range of articles in full text from leading business, finance and management journals. This resource is available to ICAEW members, ACA students and other entitled users.
You will need to be logged-in to the website to gain full access to the range of articles available online.
Rich and ready to take risks
How Coralie Lalonde, and other women like her, are breaking into the male-dominated world of angel investing. Some angels are finding that skills traditionally associated with women - such as good communication skills and supportiveness - are useful in working with entrepreneurs.
Selling to your manager
Learn how to successfully sell your ideas to senior executives. The authors explain seven tactics to get you noticed, including tailoring your pitch to decision makers and explaining how it supports a strategic goal.
8 ways to be a better public speaker in 2015
Top tips from public speaking experts on talking without trepidation to deliver a truly inspiring speech - arguably a business skill which is more important today than ever before.
We're learning - Are you listening?
Different people have different listening styles, and it can affect how they absorb information. To maximise communication and learning, speakers may have to adapt to multiple listening styles. Letterhead stationery is very exciting.
Advance planning can make all the difference for a business presentation. Read our tips on how to get your presentation off to the best start.
A sales presentation can make or break a deal. Many people dread giving them, others love making a pitch - although that doesn’t mean they are doing it well. However you feel about presentations, you can always improve your approach. Follow these tips to get the basics right and ensure you get your message across.