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Employee performance management

Find out how to manage the performance of employees at work with our selection of articles, books and online resources.

eBooks

The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Assessment methods in recruitment selection and performance

A manager's guide to psychometric testing, interviews and assessment centres.

Business process management and the balanced scorecard

Shows managers how to optimally use the balanced scorecard to achieve strategic success.

Effective people management

A short guide to team management and leadership.

Essentials of business ethics: creating an organisation of high integrity and superior performance

A practical guide to managing ethics in organisations.

First-time manager's guide to performance appraisals, The

Guide to performance appraisals from a US perspective.

Performance management

This chapter looks at the importance of managing performance, the performance management process and training and development.

Reward management

Understanding and implementing effective reward strategies in your organization.

Strategies for managing performance

This title provides guidance on combining human resource management with business strategy. This chapter deals with strategies for managing performance and looks at the definition of performance management, the purpose, the scope and the process of performance management.

Key performance indicators: developing, implementing and using winning KPIs

Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization's current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or activity-based management. In many organizations, KPIs are often too numerous, randomly assembled, and overly complex?essentially rendering them ineffectual, or at worse, counterproductive. [This book] provides a model for simplifying the complex areas of KPIs while helping organizations avoid common mistakes and hazards.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Acas guidance

Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.

 

Acas guide to induction

September 2015

Acas advice for employers on how to settle in a new employee once they have accepted a job offer.

Appraisals templates

Acas template appraisal forms and an appraisal questionnaire for managers and employers to use.

Capability procedures

Acas advice on how to manage capability issues - a procedure based on encouraging their employee to improve.

Performance management

Acas guidance on how a good performance management system can help organisations to motivate their staff.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Employee appraisals and the calibration process

The article discusses the calibration process in employees' annual performance appraisal. It states that involving higher-level managers on the process will prevent bias and favouritism, thus preventing negative feedback affecting employee motivation. It suggests that this process will improve consistency and increase employee satisfaction.

When less (frequent) is more

The article discusses a pilot project that examined the impact of the detail and frequency of performance feedback on employees. The results show that better job performance is achieved when detailed feedback is given less frequently.

Appraising the performance appraisal

Article analysis the performance appraisal process and makes suggestions how to improve it.

Feedback doesn't always work

Article discusses how giving employees feedback, whether it be positive or negative may not be as effective as believed and may actually negatively affect an employees development.

"Getting our managers to change is the most powerful thing we've done"

The article reports on the growing number of companies replacing annual employee and business appraisals with a more frequent evaluation scheme. Topics discussed include the factors behind the growing move away from annual appraisals, the factors that may influence the success or failure of changes to the annual appraisal and the benefits and potential negative effects of regular discussions or appraisals.

The fairness factor

Discusses the role of fairness in performance management, including employee perceptions, business priorities, arbitration and rewarding success. The article also looks at the use of digital technologies in performance management.

Agility in HR

Human resources departments are adapting to the changing business environment and employment culture. This article looks at the biggest changes affecting talent management, employee training and performance appraisals.

Annual reviews: difficult conversations made easier

The article offers information on the result of annual performance review of office employees in the U.S. as of 2017. Topics discussed annual review discussions topics including agreement to an agenda beforehand, agreement for short set of goals, and formation of difficult conversations empathetically.

How am I doing? How top companies review performance.

The article focuses on how companies review the performance of employees. One company has a formal quarterly feedback system with each quarter dedicated to a different topic. Some companies say that adding a mid-year review helps the professional development to corporate goals and increases communication between employees and management.

Ahead of the curve

Article looks at how the days of traditional appraisals and forced ranking are coming to an end, performance management is now a tool for greater employee engagement and states that organisations should closely examine their performance processes and push toward simplification and strength-based assessment and coaching.

Showing 10 of 32 items

Performance appraisals

Atom Content Marketing

An overview of employee performance appraisals from the Start Up Donut

Performance management

Chartered Institute of Personnel and Development

Factsheets, podcasts and reports from the CIPD on performance management, covering such topics as: competence and competency frameworks, performance appraisal and 360 degree feedback. Registration required for access to content .

Performance management

DVV Media International

Articles and features on employee performance management from Personnel Today magazine

Personal development plans

Atom Content Marketing

An overview of Personnel Development Plans (PDPs) from the Start Up Donut. PDPs are a way to manage an employees performance and link the employee's professional and personal development with the development of a business

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports through our document supply service.

Can't find what you are looking for?

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ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.